Steels Corner House Restaurant Reviews Summary

Food Quality

Pros:

• "The fish is always moist and flakes beautifully, the batter is light, crisp, golden and beautifully cooked."
• "This restaurant served the best haddock fish I've ever had."
• "The most wonderful haddock, chips and mushy peas."
• "Fish is as fresh as you can get. And massive portions. Chips are perfect."
• "Everything was absolutely spot on, large fresh haddock with crisp batter."
• "The fish was fresh and light, battered to perfection."
• "The fish was super crispy and the chips were divine!"

Cons:

• "Flaccid chips, peas fresh from the can, rubbery scampi."
• "Being a big fish eater the fish I had I'm sure was frozen it tasted dry and there was no sheen on the flakes of fish."
• "Fish isn't quite what it was a year or two ago. Now it's ever so slightly dry, ever so slightly off-white."
• "The battered sausages were like Cumberland sausages (herby), and the batter again was overcooked and burnt."
• "However a recent visit left me disappointed, the batter on the fish was a little stodgy and soggy."
• "Fish pie filling was extremely dry potatoes dry, peas strange taste and carrots over done."
• "Several of us we disappointed with our food, the fish was dry & the batter was over cooked."

Service

Pros:

• "Waitresses are all incredibly friendly; they could teach people inland a thing or too about customer service!"
• "The staff are polite and attentive."
• "Our waitress was great, very welcoming and handled our table (4 people) perfectly."
• "Staff are very friendly."
• "The service staff know their stuff and it's obvious they're a very good team."
• "Excellent service with a smile from Tracey- a real gem."
• "The lady who served us was spot on with everything."

Cons:

• "Came back for takeaway and unfortunately got same miserable woman."
• "The staff were very busy, maybe short staffed and again we had a wait for the order to be taken and our drinks order to be served."
• "Waitress didn't deal with complaint that great."
• "Staff seem to have lost interest, and the staff friendliness used to be a strong point."
• "Greeted by very rude woman who barked 'had we booked'."
• "It was hard to hear the very quiet waiter."
• "Waitress was forgetful which made the experience below average."

Atmosphere & Decor

Pros:

• "Old school fish and chip restaurant in the best way. Original decor, very clean and spotless service."
• "I personally like the decor it's a little date but adds character, felt homely."
• "Fantastic Grimsby haddock and a timeless unchanging continuity."
• "Interior decor is, I suppose, traditional rather than modern but that's half the charm of the place."
• "Very homely and friendly atmosphere."
• "Definitely a lovely place with a definite old times charm."
• "Loved the ambiance, very welcoming and cosy."

Cons:

• "The restaurant itself is incredibly cramped and claustrophobic."
• "The restaurant is very tight with small isles so if you have a pushchair or a wheelchair you can struggle to get to tables."
• "Was very cramped, with slow service, and after waiting for my fish and chips was disappointed, chips where not crisp and felt overcooked and mushy."
• "The seats in booths are too cramped."
• "Looks like it could do with a revamp very out dated place."
• "Decor is outdated, and it is sometimes a little cramped when at full capacity."
• "Only thing that lets it down is the decor inside the restaurant is a little dated."

Accessibility

Pros:

• "Good service. The only down side is being in a wheelchair and having to come in through the kitchen but at least they still cater for me."
• "The click and collect service works brilliantly and makes sure you can get what you want when you want it."
• "They have small portions too for those who have a small appetite."

Cons:

• "Toilets are on the first floor up a narrow staircase."
• "The restaurant is very tight with small isles so if you have a pushchair or a wheelchair you can struggle to get to tables."
• "The stairs are very steep to the upper floor and there are a few steps up to the front door. I wouldn't recommend if in a wheelchair."
• "Access to the restaurant is not wheelchair accessible as it's up several steps."
• "I'm afraid it loses 1 star from me for not being wheelchair/pram friendly."
• "Be advised that stairs to the upper restaurant and toilets are quite steep and present a challenge to the less mobile."
• "My only complaint is the location of the toilets. Way to many tight steep stairs and with a knee replacement it wasn't easy."