The Ship Inn Reviews Summary

Category: Pub Saltburn-by-the-Sea

Address: Saltburn Rd, Saltburn-by-the-Sea, TS12 1HF, United Kingdom

Phone: +441287550625

Rating: 4.3
based on 267 reviews.

Food Quality

Pros:

  • "An excellent experience."
  • "They were helpful at making sure my order was gluten free."
  • "Food prices are reasonable."
  • "Always decent food, fast and friendly service."
  • "Food is excellent with vegetarian options."
  • "Food came piping hot and to a very high standard."
  • "Food delicious, service not so great had to ask for table to be set even tho booked and had to ask to order starters main and desserts after waiting about 20 mins."

Cons:

  • "The food used to be great, but we waited for nearly an hour with young children, when the food arrived most of it was cold."
  • "Good parmo 2 for £12.00. Been a few times always been good with real chips. Today was terrible in fact I left it all veg way over cooked and cold."
  • "The tuna mayonnaise filling was a sloppy mess that made it very hard to pick up to eat."
  • "The food here is very hit and miss, and generally a bit unloved."
  • "The gammon was chewy at best with quite a bit of gristle."
  • "All our chips were dry and cold."
  • "The food was shocking I got a half pamo without cheese as I always do, it was tough the sauce was gritty and was extremely small the chips were like rubber and full of black bits."

Service

Pros:

  • "Service is good as usual but no card payments available due to signal."
  • "The pub is fine. Helpful owners and staff."
  • "Staff and patrons were extremely friendly and went out of their way to make us and our dogs welcome."
  • "Staff asked about allergies before taking food orders."
  • "Staff were brilliant. Friendly, relaxed, welcoming and helpful."
  • "The staff are nice and you can order drinks outside so you don't have to queue up inside."
  • "The staff were very friendly and attentive, will definitely visit again when back in the area."

Cons:

  • "Waited 15 mins for a coffee only to be told 'I forgot' then waited an hour and ten mins for our food order."
  • "Halfway through our meal a waitress came over saying we had to move as dogs weren't allowed in that area."
  • "Staff acted like we'd done something wrong once when they sent out the wrong food."
  • "Very dissapointing. Went in to order, then told it was table service and they would come to us. We waited and waited."
  • "It took quite a while for our food to be brought and that was after we had chased it up with the bar staff."
  • "One member of staff did not stop coughing all the way through us eating our food."
  • "The manager was very rude shouted at my kids in front of everyone cause they had a can of coke with them."

Ambiance and Location

Pros:

  • "This pubs got a great choice of drinks & meals in there restaurant, great prices all round, topping that with great sea front views including alot of history aswell."
  • "Lovely pub, friendly staff with a warm welcome."
  • "A lovely place to experience whilst at the seaside."
  • "It's a nice place to sit and have a drink on a clear day but expect to pay London prices for your beer."
  • "Great location with wonderful views."
  • "Lovely place with a great outdoor area."
  • "Great spot as you come off the Cleveland Way from Skinningrove."

Cons:

  • "The side room was at a temperature too cold to comfortably eat in."
  • "Very busy despite the weather so wasn't anywhere to sit."
  • "Worth thinking about some fresh air, very steamy, hot pub packed with people and no real observation of covid awareness."
  • "Advertised as being open until 10:30pm, we went at 8:30pm and they refused to serve us, as non locals."
  • "The only downside is parking. Even though we were eating there, we had to park our car quite some distance as not a parking space to be had."
  • "A really nice spot but we had a rather cold welcome from the 3 young lasses behind the bar last night."
  • "The welcome we received, with two well behaved dogs was curt, this wasn't dog friendly (as advertised)."

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