Harvester George Stephenson Reviews Summary

Service

Pros:

• "Second time here, returned after the amazing service we got from Hayley and her team on our first trip and was so happy they were on shift again this time!"
• "The service was lovely though, the staff were amazing and welcoming."
• "Service was very friendly and helpful."
• "The staff overall were lovely and attentive."
• "all staff were warm, friendly and efficient"
• "Staff were very helpful with booking in the first instance, Charlotte who served us and looked after us was amazing."
• "Came ere with work had an amazing time with them the staff were 5*."

Cons:

• "Bad customer service and no communication between kitchen and waiting staff."
• "The waitress forgot we were there and when we did eventually get our food, my jacket potato was grey!"
• "I feel when I ask for the bag the lady who sever me not nice she said ‘I said it is all I got’ with attitude when I ask for 1 more bag."
• "When it came to ordering extra drinks.or desserts there was a delay, they had actually forgot our requests."
• "Staff didn't really listen asked for ice twice for two drinks didn't get!"
• "However there was no courtesy checks."
• "service was good no toilet roll in gents told them about it went back 10 mins later still none in there."

Food Quality

Pros:

• "The food was delicious and still hot when I got home."
• "Despite the wait time the food was worth it the burger was cooked to perfection."
• "The food was gorgeous."
• "The food all arrived together, hot and only after a very short wait, and we all enjoyed what we had."
• "Excellent value and tasty food."
• "Food was lovely and atmosphere was great everything was clean and tidy."
• "Food was good, standard harvester grub, cheap and tasty."

Cons:

• "The place was a bit run down though, toilets were gross, two were missing toilet seats."
• "food was a bit dry and there is an extra charge per small pot of gravy despite there being no gravy anywhere on the dinner apart from the small amount on the turkey."
• "Food was cold and undercooked and watery."
• "Food absolutely awful. Mixed grill served with stale, rubber chips, hard fried egg and overcooked meat."
• "the chicken was burnt so much it was in edible it screamed acrylamide."
• "the food we got delivered was attrotious. Very minimal, dry, undercooked and basic."
• "The steak was ok but the whole meal was almost cold, the jacket potato was a joke, it looked like a hand grenade and was virtually as hard as one."

Ambiance and Cleanliness

Pros:

• "The place is generally kept quite clean."
• "A lovely place, very clean with friendly staff and the kids enjoyed it here in the ball pool and the sirloin steak was probably one of the best I've tasted in a long time!!"
• "Lovely place to stop and relax."
• "Food is always banging here."
• "The atmosphere was filled with warmth and so much laughter."
• "Lovely friendly atmosphere. I went her with my sister and friends for a meal and a catch up. Dom the waiter was very polite and helpful."
• "The whole place and toilets were spotless."

Cons:

• "Absolutely a dive of a place, birthday meal for 9 people at 7.45 the restaurant ring at half 7 saying they got hardly any food."
• "It's a shame that there was a chunk of food under the table left from the last diners."
• "The atmosphere was also killed off, as the music suddenly cut off."
• "Place was a little chaotic with all the kids running riot, but that’s down to the poor parenting."
• "We were shown to a table. Unfortunately, it was in the family section opposite some noisy kids."
• "Place looked dated, and I definitely think it could do a with a spruce up."
• "Strange smell -perhaps of new furnishings?"