Heavenly Desserts Birmingham, Moseley Reviews Summary

Food Quality

Pros:

• "The amazing puddings were a saving grace."
• "Desserts were amazing and there are so many desserts to pick from also take into account your dietary needs."
• "The dishes we did get - create your own brownie, croffle bites, lotus biscoff and white chocolate dough - were all delicious."
• "Here you can taste heaven. The meal I had was wonderful every ingredient tastes incredible and put together they complement each other perfectly."

Cons:

• "For almost £8, the red velvet cheesecake didn’t have a wow factor."
• "My kids ordered waffles which were undercooked, one which was visibly raw."
• "The portions are really small too. For £7.50 a very small bowl with one scoop of ice cream."
• "The croffle had no sauce just some crumble over a dry piece of waffle."

Service

Pros:

• "Great service, the restaurant was not so busy so dessert came out quick."
• "We were not sure what to go for so the staff were helpful."
• "Staff were super friendly. Edit Friday 3rd November. Upto 5 stars 🌟."
• "Despite it all, manager offered a huge discount and a kind waiter (long hair with a bun) stayed calm, kind, and professional with my family and I."

Cons:

• "We asked for tap water and had to ask twice again to finally get it, and when we did, they gave us a cracked glass!"
• "Seated us quickly despite being rather busy but we waited for 1.5hr and the order did not arrive."
• "The staff's attitude was appalling as they were all laughing and the lady responsible in making them dressed in all black decided to shout at my husband saying what."
• "It's a lovely place and the food is really nice but it takes ages to get served even though there was only one other table being used and us."

Ambience

Pros:

• "Place - beautiful dessert place with pretty decor, clean."
• "The ambiance is very fun and bubbly and the colours really pop."
• "Lovely interior décor and if you buy something from the M&S food hall nearby, can park for free with a minutes walk."

Cons:

• "The general ambient of place and food is good is good but they need to put down lightening which is too bright."
• "Place is 'All style, no substance.'"
• "The blackcurrant crumble is amazing but the orange hot chocolate is nothing special and slightly disappointing."