Istanbul Restaurant Reviews Summary

Service

Pros:

• "Absolutely amazing service. It was very very quick."
• "Good ambiance and service with a smile."
• "Very clean and staff really friendly."
• "Upon entering, I was greeted warmly and seated promptly."
• "The staff were helpful, the service was good and the food was very good."
• "The service was friendly, fast and accommodating."
• "The staff is helpful and cheerful even though the restaurant was full packed."

Cons:

• "Service was so quick... my soup was lukewarm and not as fresh as the rest of the food."
• "Rubbish attitude from the people working there."
• "Poor customer service."
• "The service of the waiters was unsatisfactory."
• "Customer service here is atrocious."
• "Service is non existent."
• "Service was absolutely horrible."

Food Quality

Pros:

• "The food was indeed delightful. The flavors were exquisite, and each dish was crafted with evident skill and attention to detail."
• "Absolutely stunning food and so consistently brilliant every time we eat there."
• "Istanbul Restaurant delivered a delightful dining experience with delicious kebabs."
• "The fresh bread is amazing too as is the Turkish tea which is free after the meal."
• "The lamb kofte kebabs were especially delightful."
• "Mouthwatering food every time... The food is that good and tasty and fresh every time."
• "The food was amazing, and the staff we're really lovely."

Cons:

• "Food was also very oily."
• "they serve as red chilli dip with bread but the dip was gone off."
• "Food arrived freezing cold and on top of it very bad taste!"
• "Food was very greasy and didn't seem cooked through well enough."
• "The chicken wasn't cook well the lamb was chewy not nice and the kofta quality bad."
• "Food (Lamb shish and chicken shish) not properly cooked and tasted raw."
• "The quality of the food is very poor and it’s very oily."

Ambiance

Pros:

• "A buzzing atmosphere at peak times."
• "It’s very nice inside."
• "Clean and welcoming atmosphere."
• "The restaurant's atmosphere was inviting, with its tasteful decor and soft lighting, creating a cozy and relaxed dining environment."
• "The ambiance is good. It felt like I was in a restaurant in Istanbul."
• "Ambiance is mixed Turkish cultural and modern contemporary."
• "The atmosphere was amazing."

Cons:

• "However, the waiting was long, food portions were very tiny (more of a starter size dishes)."
• "Ongoing problems with smoke in the restaurant and this was highly unpleasant."
• "It is very noisy and crowded."
• "The once-impeccable service faltered as the staff's attention wavered, leaving tables unattended and customers neglected."
• "It's difficult to relax and enjoy the food."
• "The atmosphere was very noisy."
• "Terrible service ruined the evening."

Value

Pros:

• "Still good value for fresh food."
• "Prices seem high but when you see how much food you get it is well worth it!"
• "Affordable price."
• "Value for money throughout."
• "Prices are reasonable."
• "Great value for money too."
• "Portions are generous costs are reasonable."

Cons:

• "A little pricy meal but nice taste."
• "The last 6 years there was Turkish running the business and they had very nice food. But now other people doing it and it tastes horrible and expensive."
• "The food is pricy, for the portion."
• "Food is overpriced and you can get better at other places."
• "Very pricey, not worth it at all."
• "Cost us way more than they in the past."
• "The food is pricy, for the portion."