Mezze Grill Reviews Summary

Food Quality and Taste

Pros:

• "Mixed Grill (chicken, lamb, and adana) - 8.5/10 (Really close to food in Turkey)"
• "I've travelled to Turkiye a lot and I can say this is the best Turkish food, I've had outside of Turkiye!"
• "The lamb and chicken were cooked to perfection and the Efes beer was tasty too!"
• "Absolutely delicious, some of the best grilled lamb chops I have ever had... and I have had a few!"
• "Food was absolutely amazing, fair preparation, good job chefs."
• "Superb quality meat, especially the lamb and chicken I tried."
• "The food here is lovely! A well loved local eatery right by Wembley Park Station and close to the stadium walk."
• "Absolutely amazing. Iv been to a few Turkish / Greek restaurants but this one is the best."

Cons:

• "Service a bit slow in the beginning but food was mostly good. Rice is very bad though, large grains and horrible taste."
• "Lamb Doner- 6.5/10 (Definitely not the authentic taste, lamb can so heavily taste, normally should be a lighter beefy taste)"
• "Don't really recommend, the meat is totally dry... I just had two bites of it. I don't want to get food poisoning."
• "The lamb cutlets were cooked just right - the first bite melts in your mouth. The juice from the meat oozed with flavor which made you want another bite."
• "The food seems to be undercooked and cold. They keep forgetting to provide cutlery and napkins."
• "At first whilst I was there with my partner I said wow will defo come back until I got home and omg did I suffer last night the entire night I was back and forth in and out the bathroom with food poisoning unsettled stomach, burning up after a horrific night defo have changed my mind on returning here only just starting to recover feel like iv had my insides ripped inside out"
• "Ordered a chicken kebab which took long to be ready and it was oily and quite salty."
• "Based on what my wife and I picked from the menu (a lamb kebab and a chicken donar), I suggest you stick to the starters - which are lovely. Our mains were very chewy (the lamb) and greasy (the chicken)."

Customer Service

Pros:

• "Really good quality meat cooked by order. Very friendly staff and really good food."
• "We've never had a bad experience or below-standard food in this place and the prices are quite reasonable. Thanks for everything folks!"
• "Food was excellent, tasted great and very filling... customer service was average, I did have to get up to ask for something however the waitress did apologize for me having to get up (which I thought was nice)."
• "Great stop off before seeing Def Leppard and Motley Crue in Wembley! Bit overpriced to be fair but no complaints on the quality or portion sizes, friendly waitress and good clean environment."
• "The customer service was prompt and polite as well so 5* for the front of house team. In all great experience would highly recommend."
• "Service is quick and friendly and very generous the cost isn't as bad as you would expect to such a nice place."
• "The service is great and accompanying dishes like hummus, pitta and salad are great!"
• "The service provided was unsatisfactory. Initially, a waitress took my order, followed by another waitress who double-checked the order."

Cons:

• "Visited for the first time. Customer service was average, I did have to get up to ask for something."
• "Took the boys to Mezze Grill for the first time, they loved it and also took leftovers for takeaway because they just couldn't finish all the food. Friendly staff, warm environment, bonus Nan and salads as we waited for our food."
• "Absolutely rubbish. First I was asked if I want the big kebab and I said I don't, and they still give me the big one, just to earn one pound more."
• "The service was quick regardless of it being busy, specially very pleased with the feminine hygiene products in the toilets, Very thoughtful."
• "Although the wait was long and I had limited time, I must admit that the Lamb Ribs were worth it. They were tender and juicy. Regrettably, since I had already spent most of my lunch break waiting for the food, I had to quickly consume the dish and leave."
• "When you open the door there is a counter on the left, and tables and chairs on the right. You think about it as any High Street kebab place for take-aways. Cooks greet you, then a waiter comes to meet you."
• "The layout is a bit strange. When you open the door there is a counter on the left, and tables and chairs on the right."
• "DO NOT COME HERE. Don't waste your money. Absolutely rubbish."

Ambiance and Decor

Pros:

• "The decor is clean and pleasant and the staff are kind and welcoming."
• "Was actually very chilled atmosphere as it's set back from the traffic and you can forget you're in a busy stadium area with the decor and atmosphere."
• "I thought that would be the case (we were not in Costa or Starbucks!). Staff were friendly and polite, they waited a long time to get our orders."
• "The atmosphere in the restaurant was relaxing. The staff were welcoming and I'm pretty sure the manager or the restaurant owner was first to greet us and made sure we were seated as soon as we entered."

Cons:

• "The place is quite busy but from the outside doesn't stand out."
• "The layout is a bit strange. When you open the door there is a counter on the left, and tables and chairs on the right."
• "It's a great restaurant feel with super friendly staff. We were greeted with a free starter of salad, flatbread and dips."
• "I thought that would be the case (we were not in Costa or Starbucks!). Staff were friendly and polite, they waited a long time to get our orders."

Pricing and Value

Pros:

• "Good prices, good portions and good team!"
• "We've never had a bad experience or below-standard food in this place and the prices are quite reasonable. Thanks for everything folks!"
• "A seriously good meal at a very reasonable price."
• "Absolutely delicious food. I ordered the Mixed Kofte with Couscous (or Bulgar)."
• "Great grilled lamb (Halal) and a warm atmosphere at this Turkish grill. There's take-away at the front and comfortable restaurant further back. At 6pm most people were eating in and the service was very swift, so great before an event at Wembley."
• "Always consistently delicious and hot. I always over order because it's so good."
• "Food was very nice. Very well cooked. Over priced for what it is. Drinks very expensive."

Cons:

• "Also we asked for half and half chips and rice but were told they don’t do this so we ordered chips on the side which seemed like they were frozen ones for £4.45 which is extortionate."
• "Prices are very high. A meal for two came up to £50."
• "The prices are not worth the food. I really hope they read these and take actions to improve the quality of their service and food. Zero star for me."
• "Went there on an event day, so they had a slightly more expensive menu than usual."
• "Let's start with the food, the food is quite good compared to other kebab places in and around the Wembley area, however for the price they charge in there full menu is way too much for the portion sizes they give you."
• "The problem... This place has been hiking its prices to extortionate levels."
• "Good food- but far too expensive. There are equally good Turkish places with lower prices."