Bella Italia - Exeter Reviews Summary

Service

Pros:

• "We were greeted by a very friendly manager who went on to engage us in pleasant conversation throughout the evening."
• "Staff very friendly and attentive, have used before and will use again."
• "Ciara our waitress was amazing, ensuring the kids never felt like a burden in there."
• "Our server Ciara, was brilliant. She asked about allergens and explained the ordering process perfectly."
• "The service was lovely, and attentive."
• "Staff attentive, provided colouring for our toddler, baby changing facilities were downstairs."
• "Came in yesterday and was instantly greeted with smiles."

Cons:

• "It was hard to relax with the obvious stress going on around us."
• "The staff wouldn't even come and clear the plates away, so we paid and left."
• "Not only are the portions small for the price but the manager was incredibly rude when a complaint was made."
• "Once booked online, we arrived at the restaurant to the server sat at the table on his phone."
• "However, they need more waiters as the food took quite a long time to arrive and they would serve other people first."
• "Had to wait 20-30 minutes to be served."
• "We were waiting for someone to take order for such a long time until we finally called someone ourselves."

Food Quality

Pros:

• "Bella Italia offers a good deal for having a main and a starter."
• "Yes it is a little pricey but it's well worth every penny."
• "All in with wine £42 hard to beat for value but the food is outstanding."
• "Our meals were excellent and arrived in good time from the kitchen."
• "Food was lovely and service from Aga very friendly."
• "Absolutely great food freshly made and you can see a lot of care goes into each dish."
• "Food was absolutely amazing."

Cons:

• "Drinks were nearly £5 each."
• "The food tastes ok, but the service is shocking."
• "One thing that could be a hit or a miss is drizzled dressings on pizzas; it can overpower the actual toppings on the pizza."
• "The beef burger was burnt and there wasn't any meatballs in the meatball pasta."
• "Then our mains came out and the pizza was undercooked."
• "Food the spaghetti bolognese didn't have enough meat and the pizza was ok."
• "First course (Calzone) undercooked and hardly warm."

Value for Money

Pros:

• "Our Tesco vouchers off the main menu finished the evening off nicely."
• "Good food and friendly service and cozy setting."
• "The atmosphere during our lunch was relaxed and friendly with a good mix of Customers."
• "We had a chicken burger and cheese burger for mains and they were delicious."
• "Excellent food and well presented."
• "Got the pizza deal which makes it cheaper otherwise it would have been a bit overpriced."
• "Bella Italia offers a wide range of interesting Pasta Dishes and there are Options for Extra Chicken or Ham Hock."

Cons:

• "Horrendous, 20 min wait for drinks, 45 mins for food 35 mins for each course to be cleared."
• "Very disappointed this time round... staff were very sullen!!!!"
• "Atmosphere was a bit strange and food was a bit average."
• "Ambience was miserable which can make you lose our appetite."
• "If it wasn't for the kids eat for £1 offer I wouldn't give it any stars!"
• "The place looks grubby, the staff were all new and had not been well trained and the food was bland and overcooked.... slop to be honest."
• "Prices are in line with competitors - set menu was well-priced with two courses for £15."