Burger King Reviews Summary

Cleanliness and Atmosphere

Pros:

• "In mac's the tables were clean."
• "The atmosphere is very strange in Burgerking Exeter high street. It's almost like being in a library."
• "Great service today, the restaurant was clean and tidy, food arrived quickly and was hot and tasty."
• "I recently visited Burger King and had a great experience. The food was delicious and the service was excellent."

Cons:

• "The tables hadn't been cleared and when I cleared mind I found the bins were over flowing."
• "Most if not all of the tables had peoples leftovers and rubbish left on them."
• "The store is filthy even though there was no one actually eating in there when we arrived."
• "Place was messy, not like 'we've been rushed off our feet' messy just no clearing up."
• "EDIT: Just used their toilets and they don't look or smell like they have been cleaned this year."
• "Place was filthy. Mud and food gunk puddles on floor. Greasy tables and all windows open so was Baltic."
• "Surprised at how dirty the place was, only one person on the tills, bins overflowing, tables dirty with food and leftovers."
• "The place is pretty dirty, although that’ll be due to lack of staff."

Service and Staff

Pros:

• "Service was great and the food as always is great."
• "The staff was friendly and welcoming, and they made sure that my order was prepared quickly and accurately."
• "I always enjoy visiting this outlet. Every time the service is excellent."
• "Had an excellent experience eating in for lunch today. Staff were really attentive."

Cons:

• "The staff were young and there wasn't many of them. About 3 I counted. They looked tired."
• "The staff didn’t seem to have any communication going on."
• "Management very poor, I could hear bickering between staff."
• "Service is abysmal, more staff than tables of people but you stand at the counter and they all continue to chat and ignore you."
• "Staff were completely checked out when I went there, they gave me the wrong order despite nobody else waiting for food."
• "Disinterested staff. Paid for 9 nuggets, received 6. Returned to request 3 more nuggets and was asked for evidence I had ordered 9."
• "Absolutely rubbish, staff joking about especially a tall guy called Alex, throwing sauces etc and straws on customer trays and being a complete prat."
• "The food was good but the staff was so uninterested.. appalling service."

Food Quality

Pros:

• "Wanted to try the plant based burger from burger King. This burger tasted really good, couldn't tell it wasn't meat."
• "We had a chicken bap meal very nice for fast food, far better than mac Donald chicken bap,"
• "Burger was tasty, with nice crispy fries."
• "The Texas bbq king was awesome. My mouth loves me."
• "Amazing as always! Quick to prepare meals and as delicious as ever."
• "Burger King! Do you really eat MacDonalds burgers? Honestly, don't cheat yourself, go grab a whopper or even a Angus Steak King and then tell me where the burgers at!"

Cons:

• "It took a good 30 minutes for us to get two basic meals, the burgers and fries were warm at best, the chicken fries in my Dorito box were pretty cold and had no flavour."
• "We ordered 3 hot chocolates, but they were little more than hot skimmed milk. They had no taste whatsoever."
• "Not the best experience. Counter staff were polite, but the burger was cold. Atmosphere has also left BK these days."
• "Worst burger meal ever. Cold chips stale cold hard burger buns no milk shakes and dirty."
• "Had a whopper meal. The burger had been cooked and standing for so long that the all of the salad was cooked and soggy."
• "Me and my boyfriend ordered through Deliveroo 20 chilli cheese bites with vegan burger meals & received, then accidentally ate, MEAT chicken nuggets and we’re vegetarian!"
• "Don't normally visit Burger King but as we had an offer for a bacon double cheeseburger for £1.99 we decided to visit. After eventually being served we duly received our humble offerings, what a disgrace anyone who pays full price must be bonkers, lukewarm burgers, stone cold bits of lard (supposedly crispy bacon!) on top."