Rani Vegetarian Reviews Summary

Staff and Service

Pros:

• "The staff are very knowledgible with regards to the menu items."
• "The owner Dhiraj is a pleasant and friendly person and will do everything to make customers happy."
• "Speaking of customer service, it was fantastic."
• "The staff was very friendly too!"
• "All waiters were on hand with anything that we needed for both the ceremony and food."
• "Polite and friendly staff."
• "Staff are extremely polite and friendly."

Cons:

• "Service was sub-standard, there was only one waitress catering for 8-9 tables."
• "Having only ONE waiter on and having to go to the bar to ask for someone to come to the table is unacceptable."
• "I can’t give 5 stars only because the staff stood at the bar talking in their own language and looking over at my family and laughing."
• "The waiters (all relatively new faces) were yelling each other and they generally made fuss annoying us."
• "Staff couldn't find my booking when I arrived."
• "Staff were mostly friendly but could have smiled a bit more."
• "Employees were good but barely smiling."

Food Quality

Pros:

• "Everything on the menu was delicious."
• "The food was all beautiful and the staff helpful."
• "The buffet is good because you get to try a variety of dishes and they refill food as it gets finished."
• "Very polite staff wonderful environment......food was tasty and well organised."
• "The food was still excellent last night."
• "Best vegetarian Indian restaurant in London in my opinion!!!! Fantastic range of food, unbelievably tasty."
• "The food is very authentic and tastes like home."

Cons:

• "food is rubish which i would not feed a dog."
• "the food was somewhat underwhelming."
• "This restaurant over charges you and the food quality is terrible."
• "Rubbish food ever ... never again."
• "I have never eaten such tasteless food ever in my whole life."
• "the food took ages.its was just covered in oil."
• "All of the vegetable dishes were mushy and had the combined flavours of staleness and raw chilli."

Ambience and Atmosphere

Pros:

• "Beautifully appointed, clean and neat surroundings."
• "Nice chilled and ambient atmosphere with subtle instrumental music in the background."
• "The place is a little old fashioned now."
• "The chefs are clearly top end, this is west end £80 a head food for about a third of that price."
• "Very clean and tidy."
• "Lively ambience. Beautifully decorated."
• "The restaurant is nicely decorated and it's a calm atmosphere."

Cons:

• "The food here is really weird."
• "The first thing that you will notice and which disappointed us yet again, was the very loud and very monotonous music."
• "The atmosphere is completely dead and uninspiring."
• "Part of the restaurant was under renovation, with builders passing your table."
• "One last complaint... The water had a metallic taste to it (probably imparted by the jug) and also a faint chemical taste, ammonia perhaps."
• "The layout for the buffet is almost like a triangular U shape which is poorly designed."
• "It is really rare to find an Indian restaurant that specializes in vegetarian and vegan dishes."

Value and Pricing

Pros:

• "The price point is also good and not expensive."
• "Reasonably priced considering what's included."
• "The buffet choice is good and reasonably priced."
• "Amazing restaurant for a really good price!"
• "Classic Indian vegetarian food, exactly what you want."
• "Great flavours, textures and fresh ingredients."
• "Definitely the best Indian restaurant in the area!"

Cons:

• "Food portions from main menu were smaller than expected for the price."
• "I ordered the 'Thali' option and when it arrived I saw the portion size similar to a kids meal!"
• "Prices were high."
• "Our bill was £64.70, why is £25.30 service being charged?"
• "No test and so expensive."
• "£35 for set meal is way too much when it comes to taste."
• "Totally overpriced for what it is."