Zaika Reviews Summary

Food Quality

Pros:

• "Their food is the closest to authentic Indian cuisine."
• "Absolutely delicious food, friendly and considerate service."
• "Tondori dishes were succulent and light."
• "Really great twists on traditional Indian food."
• "The food was excellent."
• "The lamb chops were succulent and flavoursome, the Madagascan prawns were cooked to perfection and the butter chicken dish was creamy and tender."
• "Both dishes were excellent."

Cons:

• "I got the worst food poisoning I've ever had in my life from The Paneer."
• "The beetroot chop was not tasty at all."
• "If this is upmarket Indian, I’ll stick to my local corner restaurant."
• "The Chicken Pistachio Korma lacked the great heft of pistachio."
• "Food felt artificially cooked.. just wasn't right at all."
• "The tandoori chicken looked as if it was on a diet before being butchered, no taste no flavour."
• "The food is pretty much canned Indian food except for the chicken tandoori. Awful awful awful."

Service

Pros:

• "Always someone on hand to deal with our requests quickly."
• "The staff were all very attentive, helpful and professional, especially Stephen."
• "Fabulous from the moment you arrive."
• "The service was attentive, and the fast."
• "The staff were very organised."
• "The service was outstanding."
• "The staff were welcoming and provided a great service."

Cons:

• "The service has also taken a dive as they forgot to bring several items, including one of our beverages."
• "Extremely rude customer service."
• "Unfortunately, we found out the service charge added to our bill does not find its way to the amazing staff but rather goes direct to the owners."
• "Our server seemed to not really care and didn't listen properly."
• "The service - it started shakily with several missteps, but when we expressed our concerns, the staff were readily apologetic and immediately corrected the issues."
• "The service is too slow and you have to ask twice for the order."
• "The service was so bad, I call him, he say okay and he doesn’t come."

Ambience

Pros:

• "The restaurant had a wonderful atmosphere."
• "Their decor gives a royal antique style vibes."
• "The atmosphere is relaxed and soft, very quiet."
• "The ambience of this restaurant was lovely.. very romantic."
• "Restaurant setting was beautiful."
• "The ambiance of the restaurant was beautiful and the layout was unique and stylish."
• "Beautiful interior with high ceilings, and a nice feeling of space."

Cons:

• "OK restaurant, but very loud and dark, not much lighting, had to use a phone torch to read the menu."
• "Pricey, over serviced and small portions."
• "Cosy and warm on a very cold and wet Sunday afternoon."
• "The decor is nice but a little too dark for my liking."
• "A little too posh for my taste, but still very nice atmosphere."
• "The lighting was a bit too low for my liking."
• "Ambience isn’t friendly either - don’t bother unless you’re a banker."

Value

Pros:

• "Prices were a little higher than average around 60/person but the food worth every penny spent for."
• "The tasting menu which was superb quality and great value for money."
• "Overall the price was worth it because of the ambience and service."
• "Quite expensive, but this can be justified by the whole package, if luxurious restaurants are your thing."
• "The prices are also beyond reasonable and the service is not only outstanding but genuinely sincere."
• "Not pricey at all considering the overall experience and the location etc."
• "Good value for a high-end restaurant and the quality of food you get."

Cons:

• "We paid 150 for an indifferent wine, two small starters and a small double nan plus two chicken thigh main courses."
• "It's quite pricey here really but you're probably paying 30% extra on your bill because it's in Kensington, and in pleasant surroundings."
• "It's too expensive and the size of the portions are too small."
• "Price is outrageous even for Mega city."
• "Prices were a bit high for what it was but I guess that's the price for fine dining."
• "Very expensive for the portion you get."
• "OVERPRICED massively for what you get."