Rangrez London - Authentic Indian Cuisine Reviews Summary

Staff and Service

Pros:

• "The staff here are very accomodating and attentive."
• "Everyone that I dealt with had a great attitude."
• "The staff members were knowledgeable and happy to guide us through the menu."
• "Staff are friendly, professional and accommodating."
• "Our server was also so kind and attentive."
• "Staff were excellent and not only helpful but very accommodating."
• "Amazing food and excellent customer service from the staff."

Cons:

• "The waiter started to clear the table before we had ALL finished eating."
• "Service was somewhat absent for most of the meal but the food certainly made up for it."
• "Food not very hot. Service mediocre...our waiter looked really miserable."
• "Service is so bad."
• "Was very disappointed by the service, looks waiter was taking order making drinks and delivering them and other waitress was just standing behind the bar."
• "Service was dreadful. Not sure if they were down on staff but almost 40 mins without a drink?!"
• "Service slow."

Food Quality

Pros:

• "The food was excellent. Right amount of spice, that you could taste the herbs."
• "They also innovate with their offering."
• "Really good, tasty food."
• "Quality Indian food with a large selection of both veg and non veg cuisines."
• "Kadhayi paneer was delicious - which is a rare thing in most Indian restaurants in London."
• "The food is nothing less then the Motherly taste."
• "Each dish is prepared with utmost hygeine."

Cons:

• "The tikka masala again very spicy and we asked for two kormas which they said they could make and they arrived tasting of Italian lasagne."
• "The food was not bad but not great."
• "The food tasted ok. It is not cheap and what we got was not worth it."
• "Food tasteless, and unlike any dishes I’d had at other great Indian restaurants."
• "The food tasted good however the portions are way too small and too salty."
• "The butter chicken was very bland."
• "Food was authentic and bursting with flavors."

Ambience and Decor

Pros:

• "The place is great and inviting with a good decor."
• "Tasteful decor. Good, varied, and unobtrusive music."
• "I love the cosy atmosphere."
• "Cute and cozy to make to make you feel like you are somewhere else other then London."
• "The decor was really nice, clean and there was a really nice smell from a insense burner."
• "This is so far the best North Indian food I’ve had in London."
• "The place has articles and decorations on the wall which gives it Indian ambience."

Cons:

• "It was draughty sitting by the door so that wasn't great."
• "Bench seats with big cushions are really uncomfortable."
• "The decor could do with a severe overhaul."
• "Small, poky little place reeking of kitchen and incense sticks with tables so close to each other."
• "Boring dark ambience."
• "The restaurant was freezing, the service was non-existent, and the rogan josh was bland and watery."
• "Bad food served in a makeshift night creche."

Value and Pricing

Pros:

• "Very reasonably priced too."
• "The price is great."
• "Delivered via UberEats, I got the vegan Soy chaap masala, rice and tandoori naan. So delicious!"
• "The prices are reasonable for the quality and quantity of food, and the service is excellent."
• "My absolute favourite Indian restaurant in London is the closet you can get to genuine food found in New Delhi at a pocket friendly cost."

Cons:

• "Expensive and they automatically added service at 15%."
• "15% service charge is automatically added to the already inflated bill."
• "This is an expensive restaurant with an hour for seating time which adds 15% to your bill for service charge."
• "I ordered a starter - two mains & two drinks. I we expecting the bill to be about £30, but it came to £58 with a hidden service charge that wasn't mentioned."
• "Price wise, very expensive for what we ate."
• "For the portion size you get and price you pay, there are better options in the area."
• "The food portions are small, fish was stale and the curries bland."