Ocean Park Brewers Fayre Reviews Summary

Staff and Service

Pros:

• "Big thanks for the staff and chefs for making our evening amazing! 100% recommend this place as it was so good!"
• "Lovely friendly staff hot food and quick 100% thanks definitely visit again if when I'm in the area."
• "Jenna and Jenessa were serving that morning and both girls were really lovely, very helpful and welcoming and credit to the company."
• "Staff are very friendly, helpful and welcoming food is fantastic as well."
• "the staff who were all very friendly and had a smile on their faces, thank you."
• "The two girls serving us were amazing from start to finish."
• "the staff are amazing and friendly they cannot do enough for you"

Cons:

• "Extremely poor service had to constantly get up and go to bar to ask for drinks etc."
• "Manager doesn’t care about the customers at all."
• "The manager spoke to me disgustingly he had no regard for customer service."
• "Giving me and my family dirty looks when he walked pasted our table"
• "Staff rude and unprofessional."
• "Found the service really bad."
• "Being rude when we asked what was served at the bar."

Cleanliness

Pros:

• "the restaurant is clean and tidy"
• "Everything was clean."
• "Toilets are clean."
• "The place looked clean and tidy and all the tables were spaced out perfectly"
• "Good choice for breakfast, what should be hot is hot, cold stuff is well chilled, a nice clean place."

Cons:

• "Clean the freakin' tables! Had to peel the napkins off them."
• "Where we were seated there was food splatters all over the seats and walls and just looked generally scruffy."
• "Terrible decor. Sticky tables. Disgusting toilets."
• "The flooring around the tea/coffee area was sticky as was our table."
• "The tables we were given were sticky."
• "Everything about the restaurant was unclean, leftover food from previous customers under the tables."
• "The place was filthy to be honest."

Food Quality

Pros:

• "Just had a fantastic meal mixed grill was outstanding steak cooked to perfection also the gammon steak meal was excellent."
• "The mixed grills were lovely."
• "the food is good and plentiful you wont leave here hungry that's for sure"
• "Food was lovely too."
• "Meat was lovely with generous portions, as were the large Yorkshire puds."
• "Food was delicious, fresh and pipping hot."
• "Had a cracking Sunday roast at the Brewers Fayre at Ocean Park."

Cons:

• "Steak... was horrible"
• "Food unfortunately was mediocre (not as good as other Brewers Fayre I have been too)."
• "The food is awful."
• "food was terrible"
• "Food was cold.chips overcooked won't be going back."
• "Vile food"
• "Food not cooked to a very good standard."

Value for Money

Pros:

• "Good value and good service from friendly staff."
• "The meals are delicious and it was that cheap."
• "We both enjoyed the meals. Good value."
• "The food was good value for money and quickly served."
• "Food was good. Great value."
• "Had tomato soup for starters followed by a Sunday roast dinner, it was lovely well worth the money."
• "Excellent food, value for money, service and general customer care were beyond 5☆ rating."

Cons:

• "Definitely would not recommend - if you're in Wales, I'd say go to somewhere else to eat."
• "Save your money for somewhere that has standards, stock and is cleaned properly."
• "Altogether wish we had bought a bag of doritos and dip and sat in Premier Inn as basically that's what we paid almost £6 each for."
• "Honestly might be the worst food I've ever eaten - both my meal and my partner's meal were cold, bland, and waaaay overpriced."
• "The drinks (especially alcohol) is expensive."
• "We ordered garlic bread at £4.19 for 2 tiny slices."
• "Considering Brewers Fayre are a nation wide Gastro Pub chain they profit from the misery of diners."

Ambiance and Comfort

Pros:

• "Definitely the place for large groups to celebrate, eat and fellowship."
• "Nice atmosphere, quiet areas, food average but nicely presented."
• "Friendly and attentive staff providing a relaxing atmosphere."
• "There is a lovely atmosphere and great staff within."
• "It was still nice and quiet- no music blasting- will definitely go back!"
• "Nice atmosphere in the dining area."
• "Very family friendly."

Cons:

• "I felt very uncomfortable as soon as I walked in the door as eyes were all on me."
• "The staff were loud and totally inappropriate."
• "Not really family friendly as there was some hard core drinkers efin and blinding while I was there."
• "What's for dinner? Don't know just rummage in the freezer and chuck something in the oven."
• "The place was quiet so god knows what it would be like if it was busy."
• "The cleaniess levels are a lot to be desired."
• "Most staff were uninterested, lazy and didn't want you to sit at tables in certain areas."