Address: Sandpiper Rd, Llanelli, SA15 4SG, United Kingdom
Phone: +441554749347
Rating: 4.0
based on 310 reviews.
Atmosphere & Location
Pros:
"The natural surroundings of the lake, filled with Swans and Ducks, adds to the ultimate experience."
"They have a nice little outside bar which are a nice flavour to it."
"A nice family atmosphere pub with a good range of beers and a lovely lake."
"Great! Its a Brewers Fayre so you know what to expect and they didn't disappoint. The location however, wow!!! Its amazing, large beautiful lake next to it, so picturesque with a huge beer garden and play areas for kids."
"The garden is really nice, and the view of the lake is lovely."
"Nice pub/restaurant set with a lovely location overlooking Sandy water park."
"Such a lovely spot with the lake behind."
Cons:
"Only downside is it can get quite squashed and draughty at the front doors while you're waiting to be seated."
"The hand sanitiser dispenser by the patio entrance was not working and also dirty."
"Drove quite far to get there only to find the play area closed and this was our main reason for visiting."
"The gents toilet was not that clean and had a very strong stale urine smell which was extremely unpleasant."
"Tables were sticky and dirty, all around the edges had a buildup of grime."
"It’s usually pretty packed inside, especially on a weekend."
"Very busy and tables are so close together you feel as though you are sitting on top of other people."
Food Quality
Pros:
"Monday breakfast was good and service really nice."
"Good food, especially the beef and doom bar pudding."
"All you can eat breakfast absolutely fantastic."
"Lovely food all round with no complaints."
"The food overall is good and reasonably priced."
"Food was good even when wrong! Chicken was nice on Sunday."
"The food is good value, well cooked and prepared."
Cons:
"Typical chain branch restaurant.... not the cleanest of establishments at 11am I'd expect clean carpets at least."
"The mojito I asked for was just plain weird, nothing in the ingredients listed ought to have been fizzy, but fizzy it was, murky and strange tasting."
"Food was not kept stocked up to an acceptable level."
"The mexican beef chilli lacked flavour and just looked like a brown mess served in a dish with rice."
"The salmon was burnt on the bottom, the mash was out of a packet."
"Half of the fish pie had nothing in but a thick coating of cheese and it was very bland."
"Food is very low quality. And high priced."
Service & Staff
Pros:
"A member of staff greets you on entry and even though we hadn't prebooked they accommodated us instantly."
"Given the current Covid guidelines, staff here went over and above to make us feel welcome and safe."
"Being a member of the points scheme means that I get plenty of opportunities to save money."
"The staff are all excellent in what they do. Really friendly and helpful."
"The staff were exceptionally friendly with smiles for everyone."
"The waitress that served me was Elisha and her service was outstanding as was all the other staff working at the Sandpiper in Llanelli."
"Staff were friendly. Reasonable prices."
Cons:
"Cold food! When asked by the server if all was ok, I told him no, that the food was cold. He picked the plates up, said sorry about that and walked away!!"
"Terrible attitude on the staff."
"The girl (I forgot her name) who served us at the bar did not smile or attempt to make any conversation with us."
"We have never had service as bad as this before."
"Do not recommend the staff are very rude especially the manager."
"The staff in the play area were very rude to myself."
"Terrible attitude on the staff. The manager was clueless."
Value for Money
Pros:
"The consistently excellent service, food and professionalism is testament to the team led by an equally excellent management."
"Very competitive prices, even more so with money saving vouchers we received through the post."
"The food portions are amazing. And the food quality is excellent."
"Food generally good food and good service."
"Food is lovely and reasonably priced."
"The meals from starters through to desserts are really well priced and yet the quality of the food is always really high."
"The meal was good value."
Cons:
"Purchased one for a child......£5 for a small plastic cup that gets about 2 scoops worth of ice cream yeah you can put some small selection of toppings on or sauce but £5 is well over priced!"
"They have doubled the price of the play area for the kids."
"Food was inedible. £70+ down the drain."
"However on arrival you have to put your car registration in which has lost it a star."
"The price of the indoor play area is astronomical and have increased in price far too much."
"And at £20 for my husband and I we certainly didn't get our money worth."
"Ok at most. Not good value for money on a saturday as prices are higher with no offers on."