Address: Massingham Park, Taunton, TA2 7RX, United Kingdom
Phone: +441823422340
Rating: 3.9
based on 261 reviews.
Food Quality
Pros:
"The food was great both in terms of price and it was really hot."
"Great breakfast had by all 2 adults and 4 children unlimited breakfast for under £20 what more could you want."
"All the food I saw being served looked good, and I thoroughly enjoyed my meal as well."
"As a vegetarian, the nacho burger, chips & coleslaw was very nice."
"The food was nice when it arrived, not hot, but not too close to being inedibly warm either."
"The food was really good, good variety and freshly cooked."
"Food was hot, fresh, quick to arrive and surprisingly tasty, both meals."
Cons:
"The food was tepid and goujons were so hard they were inedible."
"Even though the food was nice it was ridiculous amount to pay for unlimited but when asking for more they said we couldn’t."
"The meal came out looking worse than a fast food restaurant, a very beige meal."
"The food ordered was not worth the money and we wouldn't have booked if we knew they were cancelling the deal on that day."
"Deep fried sausages still pink and bloody in the middle, almost raw bacon and soggy black pudding."
"It was really disappointing! Frozen veg and potatoes and we had to serve ourselves for the main meal with long queues."
"The food was shocking, paid for 2 large carvery for the 2 adults as wanted a choice of 3 meats, but only 1 on offer, which was un eatable!!"
Service
Pros:
"Philip had been an absolute pleasure to see every week he makes us feel so welcome and is accommodating to our dietary needs 👌 great asset to your team!"
"Really really quick food service."
"The staff were super polite and friendly, nothing was too much trouble couldn’t fault them at all."
"Thank you to Roxanne who was helpful and friendly."
"Staff very helpful."
"Very friendly and helpful staff always eager to assist you in any way in this comfy and relaxed environment."
"Service was very good on the whole, food arrived quickly and the staff were friendly and efficient."
Cons:
"We had to ask for cutlery and were given no serviettes."
"Wasn't impressed with the cleanliness as there was food under our table from a previous day."
"The place wasn’t particularly busy however we stood at the bar for over twenty minutes before being served."
"Service was so slow. They forgot to serve our deserts and we had to go up and ask."
"Slow service with rude staff."
"But what is disappointing on this visit was the condition of the toilets."
"The service was very slow, the children we were with had to wait for longer than children are prepared to wait."
Ambiance and Facilities
Pros:
"One big perk, they have a big indoor climbing frame for kids."
"It has a play area for children so adults can let them run about."
"Went there specifically for the kids play area."
"The soft play area to entertain the younger members of the family is just the icing on the cake here but well worth mentioning."
"Good sized kids softplay also available at £3 per child."
"Great place to come if you have smaller kids too as they have a small soft play area which you can sit in or near so you can let the kids play."
"Well suited for kids too as there is a play area."
Cons:
"The toilet seat was far too small, and there was tissue paper all over the floor but there was none in the dispenser."
"Restaurant is tired, all chairs need replacing and carpets could do with cleaning, as could the toilets."
"The toilets weren't very clean and one cubicle even had a suspicious brown smudge on the wall !!"
"The toilets were the dirtiest I have ever been in to dirty walls near the hand dryer and floor was sticky."
"My husband said a toilet seat was loose and the hand driers did not work very well in the gents toilet."
"Hygiene not good tables left dirty, food & drink over the floor."
"Went into the kids bit and it was wild kids were going mental and the parents were doing anything about it."