Harvester Coed-Y-Gores Cardiff Reviews Summary

Service

Pros:

• "Brilliant service from Sarah from the delivery team this Saturday."
• "Great service, especially today when I asked them to add a candle for my fiance's b'day! Even sang happy b'day to him 😉."
• "We visited recently to celebrate a birthday. We were brought to our table by a male manager Who was fantastic from start to finish."
• "Greeted by happy, polite and welcoming faces and shown to our table."
• "Our server was flawless, she was so busy, but could see she was managing great."
• "The assistant manager was absolutely fantastic. He showed us to our table and took our drinks orders."
• "Katie our server was super helpful funny and just made our experience even better!"

Cons:

• "Visited tonight to be given an awful meal and when the bill was wrong and manager consulted she was very rude."
• "Very disappointing with the poor service and quality of food."
• "Service was shocking and the food even worse."
• "The service on arrival was a little slow and we stood waiting for 5 minutes before we saw anyone to help put us in a seat."
• "Poor service here nobody seems to care."
• "Service very slow and staff didn’t know the menu."
• "Poor service from beginning to end. They didn't have a lot of items from the menu."

Cleanliness

Pros:

• "The appearance of the restaurant was of clean efficiency."
• "Staff and place was excellent."
• "The food was delicious and piping hot on arrival- well presented and the salad bar well stocked."
• "Very clean ngl."
• "Really clean place."
• "The toilets were clean and so was the bar and restaurant."
• "Food was lovely hot and fresh, salad bar was replenished and kept clean."

Cons:

• "The place is very run down and 'tired', feels damp."
• "The area was not very clean."
• "What did it for me was the greasy and dirty order screens over the food prep area."
• "There was no salad at all at the salad bar it was dirty, cross-contamination with other salads."
• "Interior was drab, everything you touched felt sticky, in need of a huge facelift inside and out."
• "Gents WC was not a good experience, and wife tells me the ladies were pretty much the same."
• "The place looked shabby and needed a good clean, looked more like a post apocalyptic buffet frenzy."

Food Quality

Pros:

• "Good quality traditional Harvester popular favourites still on the menu and we can understand why."
• "The cod which I had was cooked to perfection by the Chef Gareth."
• "Brilliant food, great service. 5 very happy people!"
• "Food was delicious, can't fault it."
• "Every time the food has been great and staff friendly."
• "Food was great everyone said there food was lovely."
• "The mushroom starter was perfect the seabass tasted great and was perfectly cooked and the chocolate orange desert was amazing."

Cons:

• "The replaced salad was stuffed with red chillies, which made it hard to eat!"
• "The food that followed was terrible. Chips luke warm and 'odd' ... almost like they were reheated in a steamer."
• "Some of the food was burnt and prawn starter had a weird taste."
• "Food was appalling, chicken was still raw."
• "Ran out of salad I asked for more but only refilled two tray,rolls hard. My chicken was brunt."
• "The food was all nice, except we prefer grilled sweetcorn on the cob rather than boiled."
• "Tonight the food wasn't the best we've had, some of it was cold and not very tasteful."