Address: Aysgarth, Leyburn, DL8 3SR, United Kingdom
Phone: +441969663775
Rating: 4.6
based on 184 reviews.
Food Quality
Pros:
"I have to say the food was exceptional."
"Amazing food! Both meals had so much flavour."
"I HIGHLY RECOMMEND the sausage & mash in a superb onion gravy best sausages I have ever had, DELICIOUS."
"The food was really tasty then we finished off with drinks by a roaring log burner."
"The food was stunning."
"The food we received was fine however not worth the almost 2 hour wait."
"The food is excellent, whether it’s a snack lunch, a 3-course dinner or the full works at breakfast, there is a great selection and all of it is delicious, freshly made from quality ingredients."
Cons:
"The food was good although not plentiful just pricey, service let it down a lot."
"The chef is very very stingy with the mushy peas for £15 I would expect more than a dessert spoon full of peas."
"The portion size was not proportionate to the price of the food with the vegan gnocchi being the most expensive but by far the smallest size and left us still hungry."
"Food was terrible hard vegetable chicken and mushroom pie had a strange taste of i don't know the wife's food was OK but not good big fish sorry no big batter and not much fish mushy peas tasted strange should have sent it back."
"The food was very disappointing, £35 for a porterhouse steak that was missing the fillet part and was tough was not enjoyable at all."
"Food was disgusting."
"The food menu seems a bit restrictive for me, being a vegetarian."
Staff and Service
Pros:
"Great location, friendly staff, and a great breakfast."
"Staff very helpful and friendly."
"The staff were friendly and attentive."
"Staff all very helpful and the food was excellent."
"The staff were very friendly and efficient and the atmosphere was nice and relaxed."
"The staff in every part of the hotel were cheerful and friendly and couldn’t’ have been more accommodating."
"All the staff were really friendly."
Cons:
"Probably the worst service for quite expensive food I ever experienced, it was like we were invisible as they served everyone else but not us."
"I did post this review previously however the landlord sent quite a rude response which I wouldn't necessarily expect."
"The staff were not very inviting just gave a piece of paper with the pitch detail on and sent us on our way."
"This place has gone downhill since it had new owners. They don't seem to care about customer service."
"Very poor service..took an hour to serve 7 sandwiches."
"Our waiter was Dean and at first, we found him alright but soon became somewhat obnoxious."
"Most of the waiters had no direction and clearly lacked experience as service staff."
Accommodation and Facilities
Pros:
"Rooms were of a high standard and the decor of the dining area and bars were nicely done."
"The room was very comfortable with a large bed with lovely white crisp bedding and fluffy pillows."
"Room was not that big but interior design and aesthetic styling was really good."
"The rooms are lovely. They are clean and have all the facilities you need."
"The room was spacious and comfortable as we had booked an annexed with own private patio."
"Nice large bedroom with lovely views."
"The rooms are beautifully appointed & beds are really comfortable."
Cons:
"The roof blind is in poor condition and lets light in."
"None of the shed doors fit & there are gaps in the panels which is rotten & mouldy."
"Think £20 a night for toilet and separate showers in sheds not good."
"The 2 showers are built for hobbits & again are rotten with mould."
"The washing up facilities were OK but open air with no cover from the elements."
"The water varies from scalding to freezing during your shower."
"Unfortunately, the facilities were rudimentary and not of a quality we would expect for the price."