The Bay Reviews Summary

Food Quality

Pros:

• "The best seafood linguini I have ever had also scallops cooked to perfection."
• "I has mussels in a cider & cream sauce which were really delicious."
• "The food was the best we have had in a very long time."
• "The food looks amazing, but unlike a lot of restaurants nowadays, you can tell that real thought has been purchased into the ingredients and taste wonderful."
• "The food was impeccable. Incredibly fresh from the Brixham market that morning."
• "Delicious local scallops to start followed my a huge bowl of Mussels."
• "Everything we ate was delicious but especially the mussels."

Cons:

• "Food was mediocre and definitely not worth the high price."
• "Which came out like a mountain of revomitted dog sick."
• "The seafood is not fresh at all."
• "Specifically, the food was ordinary in terms of taste and presentation."
• "Awful experience, cold pork cheek start with gravy, inedible prawn tomato spaghetti."
• "The food was not good, my son had muscles (not all had opened)."
• "We both had a pizza and it was completely rubbish."

Service

Pros:

• "Service was very friendly but still professional even though full to capacity."
• "all of the staff were so lovely and welcoming and really went the extra mile"
• "The service was lovely. Staff are very attentive."
• "Friendly and welcoming staff, prompt service."
• "Staff very friendly and service excellent."
• "The service was top class. Only 3 front of house staff, including running the bar, but their speed and efficiency was breath taking."
• "The staff were smartly dressed and incredibly helpful."

Cons:

• "We did also have a reservation on the night for 9pm but we didn’t bother going because, of the service we earlier received on the afternoon."
• "Can’t really write a review, went to see if they had a table for two, were told by the rudest waiter / helper ‘we fully booked mate’."
• "Walked in to find out about gluten free options... a man walked over just interrupted our conversation, talked over her and started saying it’s all on the menu repeatedly."
• "The service was extremely slow."
• "It was difficult to get the attention of a member of staff when we wanted to settle our bill."
• "Service could be much better considering mains were brought out at different times with no apology & a 10 minute delay."
• "Rude staff. Nobody bothered to come over when we were standing outside for 15 minutes in cold and waited."

Value for Money

Pros:

• "Some dishes were sold out due to popular demand a mark of fresh produce but a swift replacement with my second choice outstanding value for money."
• "On a Tuesday they do mussels, fries, bread and a glass of prosecco for £15 (or near) and it's such great value."
• "Two three course meals with a lovely bottle of Viogner came to £88, which we felt was excellent value for money."
• "Having mixed decisions to go to this restaurant due to price, we caved and went. What a great decision that was, the food was sublime and worth every penny of what we paid."
• "Food a little pricier than I usually eat (£20/2 courses, £25 for 3) but so worth it."
• "Considering the quality, it's very reasonably priced."
• "Great value at £30 for 2 & £35 for 3 courses."

Cons:

• "I tried to order half a cider shandy but was told I had to pay for whole bottle of large cider and a small bottle of lemonade which cost £10 but I could only drink half."
• "Over priced. Needs improvement."
• "Had to wait 1 hour 45 mins for food and when it arrived the pizza's were overcooked."
• "We were charged a supplement of £15 for a steak ordered on top of the set menu price."
• "Was over £100 for something that my dog would struggle with!"
• "Portions are stingy for price, we had merlot wine tasted like a cheap wine."
• "Quite expensive for what’s on offer, however the service and staff are great."

Ambience

Pros:

• "Brilliant atmosphere. Small venue looking directly over the sea."
• "The ambience is fantastic."
• "Superb view of the sea across the road whilst dining."
• "Right on the seafront of Torquay with eye catching views."
• "The ambience is pretty nice with a good arrangement of indoor seating for small and larger groups."
• "Beautiful views both inside and out of the restaurant, not loud and very clean."
• "A lovely sea view."

Cons:

• "The acoustic panels on the ceiling are too small to absorb people talking need to add more."
• "It was a bit cold and the lighting was very bright and could have been dimmed to give a more cosy atmosphere."
• "All ok but it is too noisy. Most of the surfaces are hard and bounce the sound around."
• "The only downfall is the little section they created on the right of the tables for overflow customers and it's cold and secluded."
• "The layout of the restaurant has been changed and the new bits added around the original seating area feels very cheap and rushed."
• "The upstairs was baking."
• "But like most other hospitality firms seem to be struggling with staff levels / workload, with quite a few evident serving errors in the restaurant including ourselves."

Accessibility

Pros:

• "Friendly staff and a lovely atmosphere."
• "Being dog and child friendly with the beach location makes it the perfect place to visit at any time of the day as a family."
• "it's dog friendly a very important upgrade from the former restaurant"
• "The restaurant is lovely inside with fantastic service, and in the summer it opens up with lots of outdoor seating overlooking the bay."
• "We enjoyed the atmosphere and the views overlooking the bay."
• "Service was friendly and it was fantastic being sat outside in the sun watching the world go by."
• "It was nice to see baby changing facilities in the men's toilets as well as the ladies though. 👍"

Cons:

• "For those that it affects, the entrance to the indoor seating and the toilets are unavoidably upstairs, which means it's not wheelchair friendly for eating-in in the evenings or on a rainy day."
• "Toilets are possibly not in keeping with the overall quality of the business."
• "This restaurant seems to have stuck its head firmly into the sand where Covid is concerned."
• "Menu was in my opinion limited."
• "The menu was limited and the best dish removed."
• "Good food but a very confused menu with many extra supplement charges which is a big turn-off."
• "You don't have a choice here. You HAVE TO choose 2 courses whether you like it or not (for 27£/each)."