Category: Modern British restaurant Newcastle upon Tyne, UK
Address: 28-30 Close, Newcastle upon Tyne, NE1 3RF, United Kingdom
Phone: +441912303720
Rating: 4.7
based on 107 reviews.
Service
Pros:
"Service was excellent from start to finish."
"The staff were friendly and very knowledgeable."
"The staff were knowledgeable, kind, and very attentive."
"Server knew everything about the food and potential allergens related to pregnancy and changed the menu accordingly - Never had service like it, unreal."
"Our server was incredibly polite and friendly."
"Staff is very attentive, helpful, and friendly."
"Professional and attentive staff."
Cons:
"Wasn't even open when we turned up. No notice."
"The way he spoke to my friend was absolutely UNBELIVEABLE !"
"The service was ok- one young waitress was crying when she came over with the dishes after being told off for going to the wrong table."
"However, having eaten at starred restaurants before one thing that stood out was that you could really 'feel' the staff around you so it was more intrusive service than I have experienced previously."
"While my partner was still eating the waitress came over and whipped the dish away."
"No one came over to check anything from then no apology was made."
"Staff wasn’t happy to be there….. wasn’t happy to help either."
Food Quality
Pros:
"The sea bass was excellent, the venison was good."
"Nothing compares with the quality, the thought and the effort they put into the dishes."
"The tasting menu was well thought out and decently priced compared to other Michelin stars we have tried."
"Raspberry, lemon, pine nuts, which was in fact a light, sharp and delicious lemon posset with a pine nut crumble and raspberry sorbet on top."
"Amazing food, first class service."
"I can't fault the work that must have gone into the making of all the food because it all looked and tasted amazing."
"The lamb was rump, tongue and sweetbreads. The rump was beautifully cooked, a vibrant reddish-pink colour and very flavoursome."
Cons:
"Unfortunately two of our courses from the taster menu were not good, over seasoned reduction, burnt black garlic..."
"The food was not edible."
"Also opted for the cheese course with bland cheese and cardboard crackers."
"Some of the food was far too fussy and pretentious especially the oyster."
"The starters left a lot to be desired- looked fantastic, tasted okay."
"Each dish was extremely salty, sour, bitter and sweet but these flavours were not balanced."
"To say bread and butter / potatoes is a course is pretentious."
Atmosphere
Pros:
"Staff were friendly and atmosphere nice despite the background music."
"Cocktails were excellent too."
"Atmosphere was unpretentious and welcoming - we will return!!"
"The atmosphere was great, in the gorgeous wonky listed building."
"The atmosphere was elegantly casual and I think this works so well in this beautiful building."
"The atmosphere was relaxed and friendly."
"Impeccable service and relaxed dining experience."
Cons:
"The place stank of paint it was actually giving us a headache."
"Terrible old decor…. The floor was slanted to one side."
"The reception at the bar area was underwhelming."
"Layout is supposed to make restaurant appear unpretentious but was underwhelming."
"Even with the most unhelpful and moody staff they had the gall to charge a compulsory 12% service charge."
"The place stank of paint it was actually giving us a headache."
"Found the courses either extremely tasteless or saturated in a strong lime flavour."
Value
Pros:
"Really good sommelier, and value for money."
"Not cheap but a worth while experience."
"I loved it and begrudge not a penny."
"It ain't cheap, but quality never comes on a shoestring budget."
"Surprisingly good value for the wine I think."
"The selection of wines was good and reasonably priced."
"Great experience. Pricey for the tasting menu, but it's Michelin Star so to be expected for the quality."
Cons:
"It was more expensive for less flavour and less food!!"
"A very expensive experience overall, one which we shall not be repeating."
"Really over priced- paid £780 for 4 of us to be really disappointed."
"One of the most expensive meals I have ever had... and left feeling completely underwhelmed."
"Very expensive but worth it for the experience."
"However, in retrospect felt it was not value for money. Too expensive for what we got."
"It’s over priced and doesn’t deserve the Michelin star title."