House of Tides Reviews Summary

Category: Modern British restaurant Newcastle upon Tyne, UK

Address: 28-30 Close, Newcastle upon Tyne, NE1 3RF, United Kingdom

Phone: +441912303720

Rating: 4.7
based on 107 reviews.

Service

Pros:

  • "Service was excellent from start to finish."
  • "The staff were friendly and very knowledgeable."
  • "The staff were knowledgeable, kind, and very attentive."
  • "Server knew everything about the food and potential allergens related to pregnancy and changed the menu accordingly - Never had service like it, unreal."
  • "Our server was incredibly polite and friendly."
  • "Staff is very attentive, helpful, and friendly."
  • "Professional and attentive staff."

Cons:

  • "Wasn't even open when we turned up. No notice."
  • "The way he spoke to my friend was absolutely UNBELIVEABLE !"
  • "The service was ok- one young waitress was crying when she came over with the dishes after being told off for going to the wrong table."
  • "However, having eaten at starred restaurants before one thing that stood out was that you could really 'feel' the staff around you so it was more intrusive service than I have experienced previously."
  • "While my partner was still eating the waitress came over and whipped the dish away."
  • "No one came over to check anything from then no apology was made."
  • "Staff wasn’t happy to be there….. wasn’t happy to help either."

Food Quality

Pros:

  • "The sea bass was excellent, the venison was good."
  • "Nothing compares with the quality, the thought and the effort they put into the dishes."
  • "The tasting menu was well thought out and decently priced compared to other Michelin stars we have tried."
  • "Raspberry, lemon, pine nuts, which was in fact a light, sharp and delicious lemon posset with a pine nut crumble and raspberry sorbet on top."
  • "Amazing food, first class service."
  • "I can't fault the work that must have gone into the making of all the food because it all looked and tasted amazing."
  • "The lamb was rump, tongue and sweetbreads. The rump was beautifully cooked, a vibrant reddish-pink colour and very flavoursome."

Cons:

  • "Unfortunately two of our courses from the taster menu were not good, over seasoned reduction, burnt black garlic..."
  • "The food was not edible."
  • "Also opted for the cheese course with bland cheese and cardboard crackers."
  • "Some of the food was far too fussy and pretentious especially the oyster."
  • "The starters left a lot to be desired- looked fantastic, tasted okay."
  • "Each dish was extremely salty, sour, bitter and sweet but these flavours were not balanced."
  • "To say bread and butter / potatoes is a course is pretentious."

Atmosphere

Pros:

  • "Staff were friendly and atmosphere nice despite the background music."
  • "Cocktails were excellent too."
  • "Atmosphere was unpretentious and welcoming - we will return!!"
  • "The atmosphere was great, in the gorgeous wonky listed building."
  • "The atmosphere was elegantly casual and I think this works so well in this beautiful building."
  • "The atmosphere was relaxed and friendly."
  • "Impeccable service and relaxed dining experience."

Cons:

  • "The place stank of paint it was actually giving us a headache."
  • "Terrible old decor…. The floor was slanted to one side."
  • "The reception at the bar area was underwhelming."
  • "Layout is supposed to make restaurant appear unpretentious but was underwhelming."
  • "Even with the most unhelpful and moody staff they had the gall to charge a compulsory 12% service charge."
  • "The place stank of paint it was actually giving us a headache."
  • "Found the courses either extremely tasteless or saturated in a strong lime flavour."

Value

Pros:

  • "Really good sommelier, and value for money."
  • "Not cheap but a worth while experience."
  • "I loved it and begrudge not a penny."
  • "It ain't cheap, but quality never comes on a shoestring budget."
  • "Surprisingly good value for the wine I think."
  • "The selection of wines was good and reasonably priced."
  • "Great experience. Pricey for the tasting menu, but it's Michelin Star so to be expected for the quality."

Cons:

  • "It was more expensive for less flavour and less food!!"
  • "A very expensive experience overall, one which we shall not be repeating."
  • "Really over priced- paid £780 for 4 of us to be really disappointed."
  • "One of the most expensive meals I have ever had... and left feeling completely underwhelmed."
  • "Very expensive but worth it for the experience."
  • "However, in retrospect felt it was not value for money. Too expensive for what we got."
  • "It’s over priced and doesn’t deserve the Michelin star title."

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