Seaway Reviews Summary

Customer Service

Pros:

• "The staff was very helpful thanks."
• "The staff were very friendly as usual and the food was also very good as usual."
• "The young lady is an asset and her customer service can't be marked lower than 7*."
• "Came around 17:30, two lovely young men serving and can't fault them, they were constantly sweeping and cleaning which was nice to see."
• "The staff always go over and above for you."
• "Very friendly staff, chatty too and that always helps."
• "Omar is a great host and truly values his customers"

Cons:

• "Been here a few times now and I have to say the customer service is terrible! Not once has my food been handled with care."
• "Staff extremely rude and arrogant"
• "Very rude staff, the young girl who I asked to speak to about my food was so rude."
• "Staff members were all young and had little customer service experience."
• "seriously this restaurant needs to update their customer service skills"
• "Staff ok, owner/manager rude, obnoxious"
• "staff obviously don't get proper training"

Food Quality

Pros:

• "I wasn't expecting much for 2.50 but the fish and chips were very good for the price."
• "The food came very quick and was piping hot which was fantastic!!!"
• "Both meals were cooked well and the potions were very large the staff were very good asking if there were anything we need."
• "The food is simply delicious."
• "Food was fresh and hot."
• "The haddock was freshly cooked and delicious, one of the largest pieces of fish I have ever seen."
• "Great fish'n'chips."

Cons:

• "Our fish and chips were a little soggy, the mushy peas were cold"
• "The fish was vile tasted off, partner had battered sausage and chips, sausage rock hard, chips also solid."
• "The food was disgusting I couldn't even eat it it just went in the bin."
• "Batter very greasy and once opened into it the batter was raw, the fish was slimy"
• "Food was entirely overpriced and an unpleasant experience that we will not be doing again."
• "My fish was stale and not very big"
• "The fish and chips were probably the worst we have ever had, the fish was tasteless the batter was greasy and stringy and the chips tasted like they'd been cooked in really old fat."

Price and Value

Pros:

• "great value for money"
• "Food ok, reasonably priced."
• "Price wise at £6 (£5 to takeaway) if you stick with just fish and chips would be very reasonable."