Shap Chippy Reviews Summary

Service

Pros:

• "Friendly service and reasonably priced."
• "Ordered with their app which was easy - ready bang on time."
• "You can tell that the staff there are proud of their business."
• "The staff could not have been more helpful and the food was amazing."
• "The team were working perfectly in tandem to ensure efficient service."
• "Really excellent chippy tea from here tonight. The service was lovely and the staff were very accommodating and sweet to our toddler."
• "Staff friendly, prices reasonable and the chips were the right combination of crispy and fluffy."

Cons:

• "Unfortunately the chips were inedible and looked like they had been re heated."
• "New staff need training, I didn't feel welcome at all."
• "Did not like this chip shop. It was like queueing in prison!"
• "Unfortunately, customer service was shot to bits. Waited an hour due to online orders mixing with those who were just turning up."
• "Unfortunately myself and other customers were made to wait outside in the rain in the name of Covid precautions, despite a large empty seating area inside the shop."
• "Not impressed. Says it is award winning. But not the night we went."
• "Moody staff couldn't really be bothered."

Food Quality

Pros:

• "Will make a point of heading off motorway and stopping at this establishment in future rather than manic motorway services. Highly recommend."
• "They have a wider choice of other items including gorgeous homemade onion bahjis instead."
• "Good service and food, the food has improved since the new owner took over, the portion size is generous."
• "Fresh fish and fresh potatoes used for the chips."
• "Quality fish & chips, home made fish cakes, local Cumberland sausage, their own smoked food - halloumi fritters, haddock and Smokey Joe sausages."
• "Fish was great quality and delicious and the chips were well cooked and piping hot."
• "Food really good quality. Fresh, hot super tasty. Batter was nice and crispy as well."

Cons:

• "Cod was not white and meaty fish it was actually discoloured as if it was old."
• "Chips were greasy and left a horrible coating on the roof of your mouth."
• "The chips were dry and the fish was over cooked."
• "Large fish to share with husband, not very big. 2 lunch specials would have been better value."
• "Chips were soft and soggy and not very well priced either."
• "Chips very dry and tasteless and batter on fish very soggy and thin - should be golden crispy and tasty!"
• "The chips were decent but the fish looked and tasted like (aldi own brand) frozen fish .. soggy chewy batter (not crispy)."

Value

Pros:

• "Portions are generous for the price (we shared between 3 of us and it was less than £30 all in)."
• "Staff very pleasant and food as equally as good as the chippy in shap."
• "Reasonably priced."
• "Food and price were great."
• "Good value for money and great service."
• "Everything was delicious and portions are generous for the price."
• "Very well priced and good portions."

Cons:

• "Not realising that around here it's per person as a set so I got large cod large chips and 1 pot of mushy peas per person...it cost us £23."
• "Nice fish and chips but ridiculously expensive."
• "Charged 10p for a paper bag, not told at ordering!"
• "Not very good value for the price."
• "Very disappointed with the quality and quantity of the food and very overpriced."
• "My husband and I ordered two meals fro this place and it cost us over £18!!!!"
• "Nice food BUT Very pricey £9.50😵 for a few chips large sausage and a small curry sauce and a drink if I wasn't so hungry I would of refused the order RIP-OFF."