Rockfish Reviews Summary

Food Quality

Pros:

• "Everything was cooked to perfection."
• "Best fish and chips I've had in a long time."
• "Food was delicious, it was proper fish, very well presented."
• "Food nicely cooked and tasty."
• "The selection of fresh fish is amazing - even 3 choices of Fish and Chips!"
• "The fish was lightly cooked and plaice's gentle flavours worked well when it is treated that way as it was ready to fall off the bone, making it a delight to eat."
• "The food was so fresh and tasted divine, one of the best seafood meals we've had."

Cons:

• "Comes across as a bit gimmicky."
• "Very disappointing, the fish was cooked ok'ish."
• "The food was ok, nothing special TBH."
• "Massively overpriced for such a small piece of fish, the food tasted bland."
• "Both dessert options were very rich and we would have preferred something lighter."
• "I was extremely disappointed with our cuttlefish starters."
• "The Rosé was poor, a vin de pays for £28."

Service

Pros:

• "The servers were helpful and friendly."
• "Bailey was very attentive and informative."
• "Service was exceptional."
• "Staff friendly and efficient."
• "Our server Matt B was excellent and very attentive and ensured we were well looked after."
• "The staff were really friendly and helpful, and the food was exemplary."
• "The staff are amazing and can't do enough for you."

Cons:

• "Service has got worse generally throughout the hospitality business so I'm not surprised by this, just disappointed."
• "We had to ask several times for more drinks/chips/condiments."
• "The table service was the worst that I have ever experienced, anywhere."
• "Went to Rockfish today, lots of empty tables but we were told we could only eat outside."
• "Service wasn't overly great and the food was average."
• "The waiting staff were mostly unfriendly and uninterested."
• "Terrible customer service."

Ambiance and Location

Pros:

• "Very noisy in restaurant but environment and decor nice."
• "Exceptional views over the sea and estuary from the conservatory."
• "Superb views from the indoor terrace over the harbour and out to sea."
• "Exmouth is in a great location, views out from the indoor terrace were compelling."
• "Great views of the sea."
• "Lovely setting and their new conservatory has wonderful views."
• "Fabulous site at Exmouth looking out to sea from indoor terrace."

Cons:

• "The real downside was the rowdy local teenagers as we sat on the balcony."
• "Very poor slow service with cold chips and mediocre fish served on cold plates in a very noisy environment."
• "Parking can be a bit tricky and £4 for 2 hours."
• "Only very slight downfall was that there were local kids on the other side of the low wall playing dubstep on a phone out loud."
• "Also they started to put on your bill service charge even if you wait up to 45min for your fish to be served."
• "I do wish they would get rid of that yellow ‘watch your step’ sign in the middle of the floor though."
• "The manager seemed a bit out of touch and the food was very slow."

Value

Pros:

• "Love the idea of being able to order more fries for free if you're particularly hungry."
• "Food was amazing fresh and the unlimited chips a bonus."
• "You can't go wrong with unlimited chips!!"
• "It's not cheap but it is really good value for money."
• "Children's meals good value and quality."
• "Prices are reasonable."
• "Worth the extra cost for the view and ambiance."

Cons:

• "A Rockfish is planned for my home town but we will not be booking again for this sort of experience."
• "Was quite expensive but I suppose that's what you pay on a sea front for fresh food."
• "Pity about the pricing though.. however good the food, wine and service... its an expensive meal, and we won't go back..."
• "The high prices are supposedly due to the freshness of the fish."
• "Very pricey and small portions for the price."
• "£62 pounds for two mains and two drinks, so not a cheap place to eat."
• "Prices were very high which felt worse value relative to the service."