Rockfish Reviews Summary

Food Quality

Pros:

• "Lovely food and customer service is top."
• "Serves delicious freshly catch fish, depending on that day."
• "The food was really tasty, fresh & very well-balanced flavours."
• "Fish absolutely lovely. Nicely cooked and clearly as fresh as it gets."
• "The fish and chips were absolutely delicious, and the flavors were spot on."
• "Everything was well cooked and very delicious."
• "Fresh catch of the day, cooked to perfection."
• "The food was brilliant and the service was faultless."

Cons:

• "Would expect proper home made, hand cut chips at £18 for fish and chips."
• "The fish was I would say slightly underdone but edible."
• "Gummy prawns and bland sole."
• "Portion sizes small and extremely overpriced."
• "Sadly the quality and quantity of fish in the battered fish and chips was disappointing."
• "The Dover sole was overcooked."
• "The fish of the day choice was a little undercooked."
• "The chips were really disappointing - some were hot and some were cold."

Service

Pros:

• "The service was 1st class."
• "Billy was really welcoming and attentive."
• "We were really looked after by all the waitresses."
• "Service was very friendly helpful and professional."
• "Service fantastic and our meals were absolutely delicious."
• "The service was brilliant, and staff were very polite and helpful."
• "Service is wonderful and personal."
• "The staff are always really friendly and welcoming."

Cons:

• "Customer service was not really appropriate."
• "Waited ten minutes to be seated and seated ourselves."
• "Waited to get more chips far too long."
• "Our waitress put us off so much in the first 10 minutes that we nearly left."
• "Sat there for well over 15 mins with no one taking our drink order."
• "Waited a bit of time for the food to come."
• "Had to wait a little for our food but it was a Friday night and they were busy."
• "No booking and welcomed with kindness as I was dining alone."

Price

Pros:

• "Price a bit on the high side but what can you expect from a fresh seafood place?"
• "A bit pricey but worth the taste and freshness."
• "Fantastic meal, not cheap but comparable in price to other pubs/restaurants."
• "I would say that for some items, prices are higher than average, but overall it is a good value for money."
• "For dessert a classic sticky toffee pudding had to be ordered, this was on point and delicious."
• "Good all around, everything is well thought out and cooked to perfection!"
• "I ordered two starters and one main dish, prices are higher than average, but overall it is a good value for money."
• "I had a fantastic dining experience at Rockfish Exeter."

Cons:

• "It’s unfortunate that everything that’s a little over the average needs to be so expensive."
• "Quite disappointing to get frozen ones. Appreciate they offer unlimited but I’m fairly sure most guests would prefer quality over quantity."
• "The fish was I would say slightly underdone but edible and the chips were very basic."
• "Very meh. Good location and staff was great but the food was... very very average."
• "Sadly only 3 stars. I really hate deducting stars when the staff were so friendly."
• "The hake was delicious, oysters were yummy, and prawns were good. However, the rayfish was a bit undercooked."
• "Great fish, slow service, and not consistent."
• "Very good service and food. We couldn’t sit outside as there were no tables free."