Address: Surrey, 1 London Rd, Ewell, Epsom KT17 2AY, United Kingdom
Phone: +442087860121
Rating: 4.3
based on 296 reviews.
Food Quality
Pros:
"The food presentation on the plate is very eye appealing...the seared salmon fillet was prepared perfectly."
"The chateaubriand which was delicious and pretty perfectly cooked, the mushroom had amazing flavour."
"The nourish bowl, which is an assortment of veg, plus a salmon fillet which was nicely roasted."
"The food was fantastic and it came at a good time."
"The meals and drinks were delicious and they all came out in great time!"
"Both meals that we ordered were fresh and prepared with care."
"The roast dinners are so lovely and come in very big portions so you won’t leave feeling hungry!"
Cons:
"Don't bother ordering the pork belly dish with the scallops as two small scallops isn't worth £4 for."
"The only negative is that the filet steak was medium, rather than medium rare."
"Sea Bass was also over salted and roast chicken dry."
"The chorizo was dry and solid the non existed sauce was sweet and bland."
"The vegetables (actually 80% leeks) were unappetising. The Yorkshire pudding was soft."
"The two roast vegetarian dinners were dried up and taste less."
"The trio of roasts was poor. Half the listed ingredients were missing; no crackling and no stuffing."
Service
Pros:
"Staff were so attentive and friendly."
"Staff were really friendly and efficient."
"Our waiter Dylan was brilliant!"
"Staff were very lovely, we had Maria & Luke who were very attentive and just overall made our experience perfect."
"We were warmly greeted on our arrival by Luke and served quickly and efficiently by Bradley and Issy."
"The waiting staff were really helpful, friendly, took great care."
"The service was outstanding and me and my husband felt as if we were in safe hands."
Cons:
"We arrived and were told that the table we would have preferred was booked for other diners. However, the table concerned, which was one of 8 available during our visit, was never taken!"
"They forgot we were waiting for a table, they forgot our olives, we have to look around for the waitress frequently and they weren't busy."
"We booked a table on Sunday (23rd) and it was immediately clear the staff was struggling."
"We waited for over 40 minutes for lunch which when it arrived was less then warm."
"The service is often quite slow too which is a shame (i.e. taking over 30 minutes to be given our bill so that we could leave)."
"The service was very slow and part of our main was missing and I think our desserts were also forgotten about until we reminded the staff."
"Our waitress was very poor, slow and forgot our order."
Atmosphere
Pros:
"We came for dinner, the restaurant was warm and welcoming with a roaring log fire."
"Nice atmosphere as place was busy."
"Atmosphere was warm and friendly."
"Great atmosphere, polite staff."
"Had a lovely lunch here on a Thursday, atmosphere was nice but given the time and day wasn’t busy, which for us was nice."
"Absolutely lovely, food tasty and hot, service swift, lovely atmosphere, we had a great night."
"The atmosphere had us in there for hours and we never felt rushed."
Cons:
"I would advise against this seating area - the hexagonal tables are literally like being seated on a teeter totter & it was very precarious not spilling drinks."
"The 'seat at tables' layout precludes wider social interactions."
"Not a bad place for a local, but somewhat of a detached impersonal atmosphere."
"There was a very odd atmosphere, the staff seemed really stressed and the service was not great!"
"Being the only gastro pub in Ewell The Spring is taking an advantage charging premium prices plus service charge on top - in this case unacceptable."
"The bordeaux had gone bad and was really sour which they rectified - so fair enough."