Rubbing House Reviews Summary

Service

Pros:

• "The staff were friendly & the views over the downs & the racecourse is amazing."
• "Great food and awesome service making it one of the best eating experiences I've had this year."
• "Zak the owner is a very hospitable person."
• "The staff were really nice!"
• "Service was very good as well."
• "The staff are friendly and accommodating."
• "The staff were excellent and very patient."

Cons:

• "We stood waiting for quite some time to be seated (we had already booked) whilst the staff saw us and ignored us."
• "Very crowded. Table inside for 6 of us was difficult to get in and out."
• "Took a while before our food order was taken around 20mins."
• "Sad to see complacency from the manger and really should be re-trained in customer satisfaction."
• "The service was also really slow."
• "Our waitress was a bit abrupt."
• "The outside seating manager rude, unhelpful and condescending."

Food Quality

Pros:

• "What a superb meal all four of us had different mains and puddings and they were all just superb and especially the Belly pork I think probably the best pork belly I have ever had."
• "The food was excellent too!!"
• "Excellent food and service."
• "The moussaka and souvlakia were superb."
• "Really good quality food. Nice home cooked style."
• "The food was just perfect."
• "The food was delicious and the surrounding area is absolutely beautiful."

Cons:

• "the food is sub-par for the amount you pay, the portions are mediocre & comparable to Iceland frozen food."
• "The beef Bourginion was also pre-cooked and when it came out was a bit dry."
• "We were served salad that was the most sad, wilted looking leaves and tomatoes that you wouldn't even serve your pets."
• "Had been here before & had nice meal but after tonight will not be heading back soon. Food was greasy not nice at all."
• "The *Homemade* Apple and Blackberry Crumble was abysmal."
• "The food is significantly overpriced."
• "The food was average. All edible but I can't say any of it was better than you could get in a high street chain pub."

Location & Ambience

Pros:

• "You're right on the downs if you fancy going for a wander after dinner."
• "Location, location, location! Beautiful setting on Epsom downs, with a particularly lovely garden overlooking the famous Epsom Derby race track."
• "Love the location right next to the Epsom race course."
• "Lovely views over the Epsom racecourse and downs."
• "Great location as its on Epsom race course."
• "Beautiful view of the race track and surrounding area."
• "It is in a perfect location."

Cons:

• "Do smokers not eat or should we change tables all the time?"
• "The lights are bright, think diner quality. No charm whatsoever."
• "Not dog friendly at all."
• "The music didn't totally fit with everything else as it was chart pop music."
• "There wasn't much of an atmosphere - bright lights and no music."
• "The ambiance is bland I think it needs a revamp."
• "Very unwelcoming for families or people enjoying the downs."

Value for Money

Pros:

• "Good food at a very reasonable price."
• "Prices are reasonable for that kind of venues."
• "The food is very nice and value for money."
• "Fantastic value for money will certainly go back again."
• "The food is perfect and it cost under £30 for the two of us."
• "Prices are reasonable and definitely good value for money."
• "The prices where competitive."

Cons:

• "One slight criticism had a King Prawn, Mango and Avocado salad which was £14.95 and only had six smallish supermarket size prawns so on expensive side for what was served."
• "Bill came to just over £100 for 2 adults and 2 teenagers, 1 beer and two large G&T which included Reggie's 50% so perhaps a little pricey under normal circumstances?"
• "A little pricey but I suppose you pay a premium for the view."
• "this comes at a price, and some may feel the experience may be dulled when the bill comes, plus a 10% service charge, including drinks."
• "The prices are a little on the high side considering the food."
• "Very overpriced, the food was mediocre at best."
• "The portion size wasn't good value for the price charged and I don't appreciate being charged service charge without being told at the start it will be added to the bill."