The Cock Inn Reviews Summary

Staff Service

Pros:

• "Very friendly and attentive staff."
• "Staff couldn't have been more friendly, attentive and accommodating."
• "Service was Brilliant from the young lads and Ladies."
• "Great staff, great food and great ale."
• "Fabulous food, amazing service, brilliant with my dietary requirements (no gluten, dairy or potato) - most of the menu is gluten free!"
• "All the staff were incredible in taking care of me."
• "Staff were so friendly and professional."

Cons:

• "Very poor service. Rude and condescending."
• "When asked for spoons they didn't come."
• "I had to flag down a waitress."
• "Poor service. Had to ask for our table to be cleared after sitting with empty plates for ages."
• "The general management of the lunch was poor because of a lack of sufficient experienced staff."
• "The red hair guy that is there to greet people and assign tables is both rude and entitled."
• "Zac was totally condescending and really needs to reconsider his customer skills."

Food Quality

Pros:

• "Chicken and Yorkshire nice."
• "Fabulous food, amazing service, brilliant with my dietary requirements (no gluten, dairy or potato) - most of the menu is gluten free!"
• "Had a Sunday roast last week which was delicious and served with generous portions!"
• "Both meals were extremely tasty and both came with a huge Yorkshire Pudding and good selection of vegetables."
• "Absolutely Superb Sunday roast. Best we have had in years."
• "The food here is exceptionally good; high standards are always met."
• "Their baked Camembert with garlic is delicious!"

Cons:

• "We ordered 2 burgers, one without mustard and one only with lettuce. The first order came with mustard which was extremely dangerous as the person consuming is allergic."
• "Veggie was served a meat pie."
• "Food was average at best, over priced for its quality."
• "Some food was too salty to eat."
• "The meat was not great. Beef formed slices. Chicken in a lump like a leg but no bone. Lamb was extremely fatty."
• "The grilled monkfish was appalling (the silverskin was left on and it was chewy)."
• "Chicken and chorizo, disgusting, swimming in oil and could not eat it all."

Atmosphere & Setting

Pros:

• "The area itself is pleasant with parasols over the benched tables so there is ample shaded seating for the fair of skin."
• "All good, nice outside area. Perfect."
• "Lovely country pub. Beautiful setting. Lovely open log fire."
• "Great decor, ambience and cellar."
• "What a lovely country pub very warm friendly atmosphere."
• "Absolutely lovely place! Very warm and friendly."
• "The Inn itself is a beautiful countryside dining experience."

Cons:

• "No atmosphere at all, no music being played and just felt dead."
• "The outdoor space is nothing amazing either, outdoor seating is facing the car park and road so not the lush view being this far out."
• "The garden was disappointing with a heavy concrete vibe, similar to being in a city."
• "The building didn't display any traditional pub signage, which I feel was unjustified in a traditional country pub with good heritage."
• "The whole place felt unloved."
• "Even the large terrace is spoilt by the continuous shooting of clay pigeons in the back."
• "The overflowing sewage drain outside with the associated stench inside the restaurant wasn't a great addition."

Value for Money

Pros:

• "Always happy to pay the money for good quality and good service."
• "Good service, good value."
• "With two pints 1 peroni and the other orchards raspberry cider we paid £43.00 which is very reasonably priced for lunch especially with the quality of food n surroundings."
• "Service charge was not included, so optional. This is GOOD. I was very happy to pay 10%."
• "Open early for breakfast or brunch. Nice outdoor area, plenty of parking space, and close to Box Hill for walking, with a lovely view."

Cons:

• "Unfortunately the whole experience left a nasty taste in my mouth - literally - and a £200 hole in my pocket."
• "It’s very overpriced. Most main meals on the adult menu are around £18."
• "Drinks were eye wateringly expensive, which considering the limited choice they had was more than disappointing."
• "Gourmet prices - weatherspoon quality."
• "The prices have gone up by so much, (about 50% more than our other locals), I don’t think we’d be returning anytime soon."
• "Expensive, a burger, a waffle, an appletiser and a half pint came to £46."
• "Expensive food, measly portions, it didn't taste that good - bland, no seasoning, two bits of meat on the meat pie."