Pier Point Restaurant and Bar Reviews Summary

Category: Fish and seafood restaurant

Address: Torbay Rd, Torquay, TQ2 5HA, United Kingdom

Rating: 4.1
based on 336 reviews.

Food Quality

Pros:

  • "Best fish an chips I have had for a long time."
  • "The fish & batter were cooked to perfection, the service was faultless & the staff were lovely to talk to."
  • "The food was absolutely lovely, incredibly fresh and piping hot."
  • "The fish was superb beautiful batter well presented would highly recommend."
  • "The food was the best I've eaten during my stay in Torquay."
  • "The food itself was well presented, tasted superb (especially the on site homemade chips) and the portions are great sizes."
  • "The food was excellent, my family all had pizza's and we enjoyed every bit of it and you get plenty of slices."

Cons:

  • "Average quality fish, so over priced. Cost me £230 for 5 fish and chips £23 each and £7 for a pint of beer."
  • "The cod was so thin that it had dried out and was inedible (it was literally 4mm thick)."
  • "The food was substandard, the tops of our fish were cold and soggy, the bottoms were so hard that we had to remove the batter."
  • "4 out of the 5 dinners were poorly cooked...fish and chips was okay..wasn't expecting the crab to be so bad, it was also cold."
  • "The piece of £9.20p cod they sold me would of not won any awards."
  • "The curry sauce tasted of vinegar without a hint of curry."
  • "None of the food was hot as expected after waiting an hour."

Service

Pros:

  • "An amazingly friendly waiter called Nigel provided a very efficient service."
  • "Staff were helpful and attentive."
  • "Service was fantastic, in particular the waiter with the very short cropped light brown dark blonde hair (didn't catch his name), extremely friendly, engaging and professional."
  • "The staff were very friendly and the systems in place (a button on your table) were brilliant."
  • "The service was top notch."
  • "Service was perfect and food was really tasty with a good selection of beers."
  • "The staff are very polite, very helpful and attentive but not intrusive."

Cons:

  • "All of the free tables were for 4 people so we started to move them around so we could eat together, a staff member arrived and what i can only say is shouted at us to stop moving the tables."
  • "Whilst we were eating staff were cleaning up around us, dragging in chairs and sweeping etc. we felt so unwelcome and irritating, we had to rush."
  • "Absolutely appalling. Took my wife, 2 children and Mother and Father in-law to have lunch here... they were not serving food at the moment and they couldn't tell us when they would start."
  • "Very rude staff. Outright refused to let my six year old use the toilet because we weren’t paying customers."
  • "We visited this restaurant this week and were appalled by the sloppy disregard for covid precautions."
  • "Rude and incompetent service doesn't deserve custom."
  • "The service let the place down slightly as they didn’t check if the food was ok and didn’t take the plates when we finished."

Price

Pros:

  • "Prices were right for the quality."
  • "Given the sun was out in the late evening was very happy to pay for it."
  • "Prices are reasonable to."
  • "Fairly priced, & excellent service."
  • "Price wise, it's comparable with other restaurants in the area, perhaps a little cheaper, but the service and atmosphere are worth it."
  • "Alcohol prices are cheaper than a lot of pubs and Coffee is also very good and well priced."
  • "Brilliant food, excellent value and the seafood linguine both times, which tasted great, was a decent size portion and very good value."

Cons:

  • "Stopped here for fish & chips and have to say £22.95 is expensive."
  • "Very expensive for an average fish and chips £22 + drinks."
  • "I paid over £40 for 3 average portions of chips."
  • "Not good value for money."
  • "Very very over priced for what is basically a sit in fish and chip shop."
  • "Cost of Fish & Chips too expensive. 20 pound to sit in, where if you get the takeaway from the same kitchen, it's only 12 pound."
  • "I thought it was expensive."

Location & Ambience

Pros:

  • "The Pier Point restaurant looked popular and had a good location."
  • "Nice place on the seafront, good selection of drinks, mainly serving fish dishes."
  • "Very good location on the sea front."
  • "The location is absolutely beautiful with great views of The bay."
  • "Great location on the pier, facing away from the traffic and looking across the water."
  • "Location perfect. We sat in the restaurant and watched this beautiful scenery."
  • "Good food, great location."

Cons:

  • "The restaurant was too tight to turn on the heating both inside and outside."
  • "View is good but that's free anyway and visible from anywhere around!"
  • "Good views terrible design."
  • "The decor of the establishment was very well in check with the seafront."
  • "What a stunning set up. Fantastic toilets, great terrace."
  • "The toilets weren’t very clean and the place in general was a bit grubby."
  • "Only one toilet which was not good."

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