Address: The Pier, S John St, New Quay SA45 9NP, United Kingdom
Phone: +441545561400
Rating: 4.6
based on 134 reviews.
Food Quality
Pros:
"The fish and chips were amazing. My daughter loved them, too."
"For the Vegans amongst us their vegan gluten free goan chickpea curry and chips or rice is outstanding."
"Fantastic cod and chips served in enormous portions!!!"
"The halloumi was incredible and the fish tender and fell apart."
"Best Cod and Chips I have had for a long time, possibly ever."
"The best fish and chips I have ever had! Tasted fresh and full of flavour."
"Absolutely gorgeous fish and chips nice thin crispy batter, thick white cod loved the little pots of tartare sauce...nice touch."
Cons:
"Met my partner's family for fish and chips. A few hours later we were all fighting to get to the toilet."
"Not bad, but the chips mustn't have been cooked to order and I think had been sitting out for a while so they weren't the nice crispy chunky chips we were craving."
"Could just about taste the salt and pepper on the squid and the cod and chips were very greasy and not very tasty."
"I was very disappointed with the cod which was oily and the chips were average."
"Very poor hygiene standards I observed for over 40 mins no one washed their hands, hands should be washed if they're bare or gloves worn to give customers meal."
"we live locally and have been going to the lime crab since they opened, and always really enjoyed our food. unfortunately our last two recent trips there have been extremely disappointing, WHAT'S HAPPENED !! soggy chips, very greasy battered cod, not at all like it use to be !!"
"Very disappointing fish and chips, very oily indeed."
Service
Pros:
"Staff were polite, attentive and helpful. Everything was just right."
"The lady serving was friendly and efficient."
"Also the staff are lovely, everything is presented so beautifully."
"Mainly we loved the hospitality from the front house lady. She was so kind and welcoming!!"
"The service was efficient and we were given a buzzer to wait for our order to be ready."
"Really good set up with the pagers. They give you pager then it beeps when your food is ready."
"Service was quick, efficient and friendly."
Cons:
"However the service from staff at busy times is not as good as the quieter times."
"Service was really rude, 'take your own litter home' sign on the shop with extortionate prices for a greasy meal that gave all of us digestive trouble for 2 calendar days, moreover the staff was quite rude."
"Food was what you’d expect from a fish and chips shop but the price or service is not."
"Worst service in New Quay - staffed by teenagers who don't care about customer service!"
"Ok but waited far to long for order as it was a takeaway.."
"Its pricey and there are usually long queues and a bit disorganised to wait for your food,"
"After that disappointment me then had to wait 25 minutes. God help the place If it was busy, 4-5 staff and still couldn’t manage a quiet shop."
Value
Pros:
"Price wise, we averaged at just over £11 per person, including a can of drink each, so not unreasonable given the portion sizes."
"A bit pricier than we pay down the road for fish and chips, but then this is a real prime location so all in all good value."
"Great tasty fish and chips. A bit pricey but the quality is there to justify it."
"The value for money was fantastic! The portions are big, the food is fresh."
"Very reasonable on price. Fantastic varied menus, with vegan and vegetarian options."
"Reasonable prices, around £10 a head for food."
"Pricey at £8.25, but worth it."
Cons:
"I appreciate its location, so I guess have to accept the cost! 45 minute wait BUT the staff managed my expectations well and I didn't have much of an issue waiting as it was a Bank Holiday and extremely busy."
"It was rather pricey."
"Very very disappointed with the over Inflated prices."
"At £8 per head it's hardly value for money."
"Food is expensive, you're looking at £40 for a chips and fish for a family of 4, and it's just not worth it."
"It is an expensive fish and chips and we never minded before because it was always very good compared to other fish and chip shops around, but the standards have really dropped."
"Food lovely, but confused on the pricing £10.50 for Cod and Chips but £5.50 for Battered Sausage and Chips."
Location & Atmosphere
Pros:
"Nice place to sit outside & people watch or you can take them on the beach."
"There's even a view over the harbour from the outside seating area."
"With such a spectacular setting to eat your fish too - watching dolphins from the Sea Wall."
"Plenty of seating along the harbour wall for that classic seaside experience."
"Utterly fantastic chippy, set right next to New Quay harbour."
"We also sat and ate our fish and chips watching the dolphins in New Quay bay...perfect!"
"Fantastic location too. Enjoyed eating on the harbour wall in the sunshine."
Cons:
"Please note it's not a restaurant but there are tables and chairs outside. So there is no toilet."
"Limited seating and nothing indoors on the off chance it’s raining."
"Pity there isn't more seating but plenty of places nearby to take your box and snack."
"Kids were upset there was no fish cake."
"Just across the road is a little grassy seating area with beautiful views over the harbour - perfect to sit and enjoy your food."
"Restaurant was clean and tidy."
"The 3 stars purely because your order Is taken and then your food is just pushed at you through a window."
Eco-Friendliness & Dietary Options
Pros:
"Even vegetarians and vegans will find a great selection here!"
"They have a wide selection of delicious seafood and great chips in these adorable little boxes that you can take and eat wherever you want."
"I also like that The Lime Crab is promoting and contributing to the no plastic waste by using other materials."
"She has an egg allergy; fortunately, the batter didn't contain egg and she eat every last bit."
"Also do gluten & vegan choices which is good value too."
"gluten free options made it our first choice."
"I was also impressed with the cardboard packaging for food and drinks. No polystyrene nasties here!"
Cons:
"A decent takeaway by the seaside. Has a good selection of food to choose from but the only let down is they don't sell chips in large portions."
"Only negative for us is although so many gluten free options there is no gluten free curry sauce which we love which other chip shops do."
"Need to lose the plastics, though....."
"Due to dietary restrictions, we had to ask if they fried their chips, fish and meat products in the same oil, and if they used beer in their butter?"
"Their seafood platter comes out of a bag in the freezer, straight into the fryer - I can do that at home!"
"We queued for over half an hour for this place. They had nothing that we actually wanted left, with no notice of what had run out (most things)."
"The Lad himself was wearing his mask under his nose."