Abbey Wharf Reviews Summary

Atmosphere

Pros:

• "Atmosphere- was quiet (Wednesday evening) and beautiful scenery from balcony."
• "We were lucky enough to get seats on the balcony over looking the estuary on a gloriously sunny day. Brilliant location."
• "Relaxed atmosphere and view over the bay."
• "Love the view from the balcony, I sat and enjoyed a glass of wine watching the boats and the world go by."
• "Great vibes and great sea front views with only steps away from the beach."
• "The outer seating has a beautiful view over Whitby and that alone is worth visiting Abbey Wharf."
• "Sat on the balcony which has a lovely view over Whitby harbour and the Western part of the town."

Cons:

• "The place was freezing cold, no heating on, and it didnt warm up."
• "The music when it opened and for the next 3 hours we were in there was rubbish, very very dull,and not loud,not like normal."
• "The place is very large and lacks any cozy atmosphere. Not a place to relax in."
• "When it's busy and quite full, it loses much of its character and atmosphere."
• "Only issue was the dogs! This did not happen by owners and was not enforced by staff."
• "Shame it was so busy as I felt a little crowded and lots of people waiting for your table so felt under pressure to move on."
• "Whilst eating the whole place turns into some sort of club? not made clear when paying a £20 deposit."

Service

Pros:

• "Fantastic staff."
• "The staff are lovely the place is very clean all in all 10 out of 10 will definitely be coming back next time we are here."
• "Very nice and friendly staff and service."
• "Good staff keeping the tables cleared, clean, and bringing food."
• "Our waitress was very efficient and friendly."
• "Service is fantastic and great features like app ordering to your table or the self service beer pumps."
• "Staff polite, good drinks and good atmosphere."

Cons:

• "Poor service, and not only were the staff rude, but abusive too, when faced with a complaint."
• "When I asked about fork and knife because there were none, lady looked at me like she wants to murder me for even speaking to her."
• "We waited for over 20 minutes before somebody took our drink orders."
• "There was a massive que at the bar and not enough staff at the tills."
• "Noisy, indifferent service by poorly trained kids wandering around."
• "Service was very slow."
• "The service was bad, most of the staff looked about 12 and clearly haven't developed any customer service skills, they looked miserable."

Food Quality

Pros:

• "When the food arrived, the fish and chips were to a good standard, but the pasta dishes were lukewarm at best."
• "Great choice of menu items I had the haddock and chips with a side of onion rings you could tell it was fresh."
• "Fish and chips cooked to perfection like the brekki. No excessive oiliness etc !! Damn delish!!!"
• "Food was delicious 😋 we were very surprised to get 2 bits of fish when we ordered the cod and chips."
• "Best fish and chips in Whitby."
• "Amazing food. I had the lamb and mint burger with chips. One of the most flavoursome burgers I have ever tasted and the chips are to die for."
• "The food was really good. arrived quickly and was hot and fresh."

Cons:

• "Fish mornay lacking flavour and sauce/cheese. No seasoning and likely pre prepared and microwaved."
• "Food was very lacklustre, minimal, flavourless, and boring."
• "The food was very very average and overpriced."
• "The fish and chips didn’t have any seasoning, really tasteless. The fish was nice and fresh, unfortunately batter was soggy and tasted used oil."
• "Haddock and chips very greasy, and had taste of old cooking oil."
• "The batter was dark brown and pretty yucky and the fish was like rubber."
• "The food was quite poor, steak pie meat was grey and fatty, chickpea curry was very bland no curry spices."

Value for Money

Pros:

• "A little on the pricey side but not too bad at all."
• "Large selection of beers available at the typical rate."
• "Prices were fair and the portion sizes were good (definitely filled me up)."
• "Value for money too, 2 adult meals, 2 children's and a round of drinks for £60, bargain in Whitby!"
• "The price is a little high but not outrageous."
• "Quite cheap, so will appeal to plenty of people out there."
• "Prices are reasonable and service is very good."

Cons:

• "But the prices weren't appropriate to portions."
• "The drinks are quite expensive."
• "The drinks seemed overpriced."
• "Awful awful awful !! Over priced and awful food."
• "Very overpriced for taste and service."
• "I wouldn't say it's worth it, and very expensive for what it is."
• "As with everywhere drinks were expensive."

Dog-Friendly

Pros:

• "Lovely open balcony and dog friendly, the perfect place to eat in Whitby."
• "The restaurant is dog friendly. We would visit again."
• "The establishment is dog friendly which is great."
• "We loved that it was dog friendly."
• "Love that it’s dog friendly."
• "Dog friendly..Gus rates it 5 Sniffs too!"
• "A massive benefit for us is that its dog friendly."

Cons:

• "Went twice to this restaurant. Great location, food and service. Only thing that lets it down is the number of dogs."
• "I would describe them as dog tolerant not dog friendly as a member of staff felt the need to tell us off for allowing our dog to sit on our knee."
• "Should be a separate part of bar for those with dogs barking constantly!!"
• "Only issue was the dogs! This did not happen by owners and was not enforced by staff."
• "Bar is dog friendly with rules saying 'must keep dogs quiet'."
• "However when we visited on Friday 4th we received two dishes with hair in both dishes."
• "Tonight we turned up to be told the menu would be limited due to shortage of staff, yet the menu was 99% fish, everything else had been removed."