Address: Cottingham Rd, Hull, HU5 4AT, United Kingdom
Phone: +441482342858
Rating: 3.9
based on 220 reviews.
Customer Service
Pros:
"The staff were fantastic, a very special thank you to Andrew and John for being absolutely brilliant all day and night."
"Staff were really friendly and helpful particularly as my youngest and I have an egg intolerance."
"The staff were very diligent in letting me know what amount was being spent on a regular basis."
"Very pleasant staff, accommodating of allergy sufferer in the group."
"The staff were brilliant and couldn't be anymore helpful."
"The staff are friendly and helpful."
"Staff were superb, quick at serving and very helpful when it came to my groups allergy requirements."
Cons:
"The place is very disorganised and lacks professionalism."
"Carvery was not nice at all and neither was the lady serving it. She was rude and blunt, when asking us what we would like."
"Staff still unfriendly and rather arrogant."
"The bar staff seem disinterested when you order food or drinks."
"The staff were ignorant."
"Service was unbelievably slow."
"A lack of staff and an obvious lack of staff training - a total couldn't care less attitude."
Food Quality
Pros:
"A carvery for under £6 and it was amazing, beautiful creamy mash, perfectly cooked veg and really perfect roasties."
"The buffet was the silver one and the food was wonderful and what a variety."
"I ordered a cowboy burger, very good quality, and also I enjoyed the chips."
"The food was excellent and everyone commented how good it was."
"Tasty meat, I had gammon, beef and turkey one slice of each."
"The food was lovely, presented well and was served hot, which is quite an achievement when serving 48 people."
"The food was great and they kept making sure there wasn't any allergies/dietary requirements."
Cons:
"Extremely disappointed. This was one of my favourite pubs to go to, and I have recently bought a house nearby so I was happy to have that as our local. Unfortunately nothing seems to be happening anymore."
"Not a very good experience at all over cooked food some.of it cold and a rude member of staff not allowing a starter to be orderd as meal was a pre order 3 members of party left waiting over 20 minutes with no main meal very poor will not be returning."
"The gammon was the most disgusting gammon I've ever had in my life."
"The family was mortified due to the lack of buffet for the price paid - just over £350 for a buffet which consisted of 5-6 trays of sandwiches and possibly 2 grab bags of salted crisps."
"food was okay although steak was very tough."
"Food was overcooked as four of us asked for steak all done medium when it came out it was like leather."
"Food quality poor I had gammon which was like shoe leather, fried egg more like hard boiled."
Ambiance & Facilities
Pros:
"A good place to hold a private party and pretty central too."
"It was a lovely room and the chap in the main bar when we arrived was also very friendly and welcoming."
"This was once a great place to go for food and entertainment but boy has it gone down hill recently!"
"Spent Saturday there for my daughters wedding reception and night time party, although I'm from Hull it was my first time at the goodfellowship and I have to say it was great, the room we had the reception in was perfect, decoration great."
"Large pub with lots of rooms available for all types of function."
"There is always a full program of events with something planned for each evening, something for everyone."
"There is ample seating for small or large groups and TVs, pool table etc. Great for a gathering."
Cons:
"The accessible toilet door lock was broken."
"Accessible entrance was only accessible to those who could walk due to the storing of furniture in the lobby."
"The carpets and furniture feel and look a good 15 years old."
"The place stunk of sewage, I’m guessing they have a problem with the drainage system."
"Very cold within the Goodfellowship due to loading door near main seating area being open plus door at other side very slow in closing."
"This place was very unclean we had an area reserved for a party of 12. there was some small tables in the area which had food and drink on them for over an hour which I move myself."
"Pub seemed a bit scruffy and untidy."
Value
Pros:
"We had the November discount code which made the main meals superb value."
"The food was with us in about 5 minutes after ordering and was to a very high standard."
"The sticky toffee pudding was enjoyed just as much, but for the price difference between the kids and the standard portions? The kids dessert was the clear winner here."
"Drinks were fairly priced and the Jelly Baby pitcher was divine."
"Had a lovely Christmas dinner with the family, food was hot delicious and staff were happy and friendly."
"The steak was cooked exactly how I asked for it (rare to medium)."
"Had a lovely carvery last night. I had turkey ham and beef. All were cooked beautifully."
Cons:
"I ordered house white wine. I was not told that had run out and was given the visitor one. Totally unacceptable as £2.40 a glass more."
"Shocking service and price for what was offered."
"Would not recommend at all if you want to be conned out of a load of money."
"drinks are expensive for Such small CUPS."
"The manager has no people skills and comes across as just rude."
"Ordered carvery but had to wait as ran out of two of the three meats and very little choice of vegetables."
"Steak & ale pie was completely tasteless. No flavour whatsoever."