The Kingstown Reviews Summary

Category: Pub Hull

Address: Hull Rd, Hedon, Hull HU12 8DJ, United Kingdom

Phone: +441482890461

Rating: 3.8
based on 233 reviews.

Price

Pros:

  • "Very well priced."
  • "The deals on the food are really good, we ordered the big plate chicken new yorker which is only £6.00 on a tuesday amd it wasnt disappointing."
  • "Pub food menu, decent portions at amazing prices and very tasty."
  • "The food is very reasonably priced and great quality."
  • "Really tasty great sized portion and amazing value for money."
  • "Amazing value for money."
  • "Great value for money as well Def be calling again."

Cons:

  • "Unfortunately, very average food, even for the cheap prices. Be prepared to be stung for the extortionate price for your children to play in the wacky warehouse £4 each!!!"
  • "£5.50 for a pint of lager is crazy!!"

Staff and Service

Pros:

  • "The staff are friendly and the pub is spacious and welcoming."
  • "Staff were friendly and helpful."
  • "Nikki and Mark were brilliant hosts."
  • "Staff and service good."
  • "Staff are very friendly and helpful, Lou is a hoot, very approachable and up for a bit of banter."
  • "Service was top notch and friendly as per usual."
  • "Staff were polite and helpful."

Cons:

  • "Would not return."
  • "Unfortunately they just couldn't seem to cope with a busy Saturday."
  • "I mentioned it to the staff and had a negative response."
  • "Staff was very ignorant and had an attitude of not wanting to be there."
  • "The staff are awful. They don't crack a smile, are unfriendly and pretty much make you feel a nuisance."
  • "Service wasn’t great girl kept forgetting what I had ordered I had to keep repeating it for her to get it."
  • "It's absolutely shocking you call to book a table no one answers the phone, so you can't book, turn up to be turned away as they aren't accepting walk-ins, they said they were too busy to answer the phone shocking service!!"

Food Quality

Pros:

  • "Everything was cooked to perfection, service was timely and efficient."
  • "Great food and drink."
  • "Food arrived quickly and was lovely, they provided take away packaging for what we couldn't eat."
  • "Food was delicious."
  • "Food was lovely had Saturday special mix grill it was massive and well worth the money."
  • "The food was lovely, and the kids were super happy and cleared their plates."
  • "The breakfast was very nice and cooked to order."

Cons:

  • "Sadly let down by the quality of the food, Jumbo Cod, wasn't, barely a hand full of chips, and a desert spoon of overcooked frozen garden peas."
  • "Poor quality I'm afraid, although the food seemed to be cooked well I think the ingredients and cuts of meat were substandard."
  • "Food looked like it had been sat for some time."
  • "I bit into the chicken and it tasted foul like a barbecue taste it tasted horrible."
  • "Wouldn't recommend the restaurant attached to the hotel. The food was awful, so please avoid."
  • "Sausages were hard and dry. Mushrooms were rubbery and tasteless."
  • "The food wasn't great but was edible."

Facilities and Cleanliness

Pros:

  • "There is a Wacky Warehouse for children to play in, a nice outside seating area children's play area and a big car park."
  • "Massive car park."
  • "Four bay's for electric charging cars 😊😊"
  • "Our room 30 was clean, quiet had a big comfy bed and plenty of hot water."
  • "Have to say think it was the cleanest chain pub I've been in for a while, well done all of you!"
  • "Clean, tidy and we'll decorated."
  • "Rooms are clean and tidy."

Cons:

  • "Needs a refurbished immediately I would say but still clean."
  • "The hotel needed decorating, and there were carpets missing in the hallways."
  • "Cigs dotted all over the floor outside."
  • "The place in particular the play area was absolutely disgustingly filthy."
  • "Toilets was a disgrace unclean."
  • "The whole place need a massive overhaul, very grubby and dirty!"
  • "The hotel needs to be renovated."

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