"Mainly the customer service is absolutely great with clean service."
"Great food and friendly, efficient staff."
"The staff are attentive and on the ball, the atmosphere is great."
"Service was so friendly and quick and their wine menu is quite unique."
"Service was pleasant cheerful and efficient (we had a large party)."
Cons:
"We also had missing dishes from our order so we all ended up eating staggered."
"On top of that they add service charges in my bill which was a JOKE."
"Service was ok but had to wait a while to get the bill."
"The only downside whilst visiting was that the restaurant was quite busy, therefore we waited just over an hour for our main and staff did not even realise until we questioned it."
"Call waitress couple of times but seems itβs time to show who is boss at this restaurant, mean no one came."
"The service was slow and not in a timely manner."
"The service was not great - no one asked if we wanted a 2nd drink, checked in on how our food was or even offered dessert/dessert menu."
Ambiance
Pros:
"The restaurant interior was beautiful."
"This place is just unbelievable! From the booking reservation the service has been amazing, great atmosphere, excellent value for money."
"The restaurant is well spaced out so even when it's busy you don't feel 'packed in'."
"Also, the atmosphere is classy and smells lovely π₯°"
"Lovely atmosphere."
"One of the perfect fine dining places in Bournemouth."
"Fantastic atmosphere great decor."
Cons:
"Zero parking and limited wheelchair accessibility."
"The place is quite busy/ full so I find out it was very noisy from people talking."
"It'll cost you a leg and an arm to eat here."
"The ambiance was more modern and sort of chain-like."
"It was a bit noisy but for a Friday night in Bournemouth you have to expect it."
"Music was quite loud and had to shout to each other."
"Atmosphere OK, noisy with decor amplifying the noise."
Value for Money
Pros:
"Have the Thai tapas. Great idea, they bring you little taster plates according to what you like."
"It's great having thai food in tapas sizes so you get to try lots of things."
"The cocktails were a great price."
"Prices reasonable. With selection of lagers (alcohol free option) and cocktails."
"Food price is reasonable too."
"Perfect pricing for the ambience."
"Prices reasonable for quality and they had a few 'different' menu items you don't often see."
Cons:
"Nice food but seriously overpriced. Thai food is good but the portion sizes are ridiculously small."
"Portions didn't really match the price."
"A pint of Singha Β£6.50 a pint."
"It'll cost you a leg and an arm to eat here."
"The bill came down to over Β£60 but the portions were tiny, much smaller than when you eat at the restaurant."
"also 8.50 for a duck roll is a lot."
"For the 8 people we had at our table we got 8 starters and 8 mains. but we paid Β£28 pounds per person."