Address: 15 Upper level, Grey's Quarter, Eldon Square, Newcastle upon Tyne NE1 7AP, United Kingdom
Phone: +441916620014
Rating: 4.3
based on 144 reviews.
Ambience and Atmosphere
Pros:
"The ambience was top notch with the view from the window seats."
"The atmosphere was fantastic and the workers were wonderful."
"On arrival we were met at the entrance with a friendly smile and shown to our table."
"The atmosphere is magnificent, never been to a fascinating place like this place in terms of cleanliness and vibes."
"Loved the atmosphere, looks mixture of Morden and traditional settings."
Cons:
"The overly-dark interior gives the impression of a club rather than a restaurant."
"Wasn’t aware of their club vibe brunch bottomless cocktails from 12pm to 4pm but they had the worst music playing so loud."
"The area we were sat in was so hot and got a stuffy with 0 ventilation."
"I did feel like there wasn’t much ambience however, it was a Monday."
"The interiors were not the best which was a little disappointing considering the quality of the food."
Service
Pros:
"Waiters did not let us know beforehand that the prawn crackers would be subjected to extra charges, but were very polite."
"Our waitress was friendly and attentive."
"Finn and Scott were absolute delights to deal with Scott leading the way to an exclusive feeling experience."
"Staff are fantastic & setting."
"Had an excellent meal here. Service was good and the food was very nice."
Cons:
"Only negative on service would be for a party of 21 people they only had one person serving."
"Make sure you confirm the menu prices with the waiter before you order, or they will trick you into paying extra."
"Great atmosphere and the staff were friendly. But you could clearly see they were understaffed."
"The service lets this ideal eatery down...sheer lack of contact, information, involvement just a lack of personable interest of staff with customers."
"Service good. The food was good but was not cooked to order it was pre cooked and warmed up in the microwave oven."
Food Quality and Presentation
Pros:
"The pineapple fried rice could do with more wok hei but was otherwise delicious."
"This place blew my taste buds off. Incredible traditional flavours and so much effort in the presentation."
"All dishes came garnished with sweet chili sauce, violas, sprouts and/or banana leaves."
"Authentic, tasty and hearty Thai food amidst a wonderful setting."
"The food here is excellent in both taste and presentation."
Cons:
"The basil fried pork were not bad, but did not stand out as much as I expected in terms of spice/flavour."
"The food was below average, was expecting big things because of the hype this place gets."
"Ribs were chewy couldn’t even get any meat off the bone, pad Thai was freezing cold and chicken satay was bone dry."
"The thai green curry was nothing special, just a run of the mill that I regularly make at home."
"Below average food at above average prices.The starters were just like something you could buy in a supermarket chilled counter."