Chaophraya Reviews Summary

Category: Thai restaurant Newcastle upon Tyne, UK

Address: 15 Upper level, Grey's Quarter, Eldon Square, Newcastle upon Tyne NE1 7AP, United Kingdom

Phone: +441916620014

Rating: 4.3
based on 144 reviews.

Ambience and Atmosphere

Pros:

  • "The ambience was top notch with the view from the window seats."
  • "The atmosphere was fantastic and the workers were wonderful."
  • "On arrival we were met at the entrance with a friendly smile and shown to our table."
  • "The atmosphere is magnificent, never been to a fascinating place like this place in terms of cleanliness and vibes."
  • "Loved the atmosphere, looks mixture of Morden and traditional settings."

Cons:

  • "The overly-dark interior gives the impression of a club rather than a restaurant."
  • "Wasn’t aware of their club vibe brunch bottomless cocktails from 12pm to 4pm but they had the worst music playing so loud."
  • "The area we were sat in was so hot and got a stuffy with 0 ventilation."
  • "I did feel like there wasn’t much ambience however, it was a Monday."
  • "The interiors were not the best which was a little disappointing considering the quality of the food."

Service

Pros:

  • "Waiters did not let us know beforehand that the prawn crackers would be subjected to extra charges, but were very polite."
  • "Our waitress was friendly and attentive."
  • "Finn and Scott were absolute delights to deal with Scott leading the way to an exclusive feeling experience."
  • "Staff are fantastic & setting."
  • "Had an excellent meal here. Service was good and the food was very nice."

Cons:

  • "Only negative on service would be for a party of 21 people they only had one person serving."
  • "Make sure you confirm the menu prices with the waiter before you order, or they will trick you into paying extra."
  • "Great atmosphere and the staff were friendly. But you could clearly see they were understaffed."
  • "The service lets this ideal eatery down...sheer lack of contact, information, involvement just a lack of personable interest of staff with customers."
  • "Service good. The food was good but was not cooked to order it was pre cooked and warmed up in the microwave oven."

Food Quality and Presentation

Pros:

  • "The pineapple fried rice could do with more wok hei but was otherwise delicious."
  • "This place blew my taste buds off. Incredible traditional flavours and so much effort in the presentation."
  • "All dishes came garnished with sweet chili sauce, violas, sprouts and/or banana leaves."
  • "Authentic, tasty and hearty Thai food amidst a wonderful setting."
  • "The food here is excellent in both taste and presentation."

Cons:

  • "The basil fried pork were not bad, but did not stand out as much as I expected in terms of spice/flavour."
  • "The food was below average, was expecting big things because of the hype this place gets."
  • "Ribs were chewy couldn’t even get any meat off the bone, pad Thai was freezing cold and chicken satay was bone dry."
  • "The thai green curry was nothing special, just a run of the mill that I regularly make at home."
  • "Below average food at above average prices.The starters were just like something you could buy in a supermarket chilled counter."

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