Asaya Thai Restaurant Reviews Summary

Service

Pros:

• "Lovely friendly staff, they were really good with our 2y old."
• "Christine definitely gets a special mention as she was amazing and couldn’t do enough to help us!"
• "Service was great people were polite."
• "Staff really friendly and a nice Thai restaurant."
• "Very welcoming and attentive staff."
• "Staff were so friendly and helpful booked us straight in."
• "The waitress was really helpful and couldn't do enough for us."

Cons:

• "Main courses arrived before starters. Rather than apologise waitress basically accused us of not ordering starters."
• "We waited an hour and a half for our food with absolutely no apology from the exceptionally unprofessional staff."
• "Despite the delish meals, the service was terrible."
• "The elderly gentleman lacks what it takes to manage a busy floor."
• "Unfortunately the service was terrible."
• "The staff seem to be totally unorganised with zero training."
• "Service was very slow. When we asked where our food was there was no response."

Food Quality

Pros:

• "The food was some of the best Thai food I have eaten outside of Thailand!"
• "Food was amazing, freshly cooked and piping hot."
• "After having visited Thailand, the food here is very like it is in its homeland."
• "Cooked to perfection. No faults."
• "Food was delicious, so much flavour and perfect amount!"
• "The food was amazing, absolutely packed with flavour."
• "The food was delicious and very fresh."

Cons:

• "Had 2 takeaways from here on 2 consecutive days...frankly mine looked like leftovers from a different dish ☹."
• "The chicken pad Thai’s was a little dry but still decent."
• "Chicken rolls starter was the best part, pad Thai was grey and smelt unpleasant."
• "The food to begin with was way below satisfactory."
• "Extremely spicy with absolutely no flavour at all."
• "The green / red curry was like water, the red one had no flavour at all."
• "The Pad Thai and Thai fried rice were quite disappointing."

Ambience and Decor

Pros:

• "Great atmosphere and menu was reasonably priced."
• "Pleasant atmosphere, helpful nice staff."
• "Great food, friendly and efficient service in a fine setting."
• "Beautiful atmosphere. Clearly very authentic."
• "Great atmosphere inside and very clean and well presented."
• "Looks like a lovely ambience for dinner too."
• "Very pleasant sedate atmosphere in a cosy decor."

Cons:

• "I don't think it's been decorated since the 1970's."
• "Please do not eat here!!!!!"
• "Rude women when restaurant opened and told us we couldn't bring a dog in."
• "Change the ATTITUDE!!"
• "Very harsh lighting, not many customers, no atmosphere."
• "The restaurant was really cold and had to eat with our big coats on."
• "First and last visit to this sticky floored..filthy staired carpet establishment ..yuck!"

Value

Pros:

• "Good to see people supporting local businesses."
• "So good we visited twice in our Keswick walking week so between us we had 8 different dishes, all superb and were welcomed like long lost friends."
• "Reasonably priced especially for the fresh food."
• "An all round well presented place and reasonably priced especially for the fresh food."
• "Excellent value for money."
• "Prices were reasonable, especially for the area."
• "The bill reasonable."

Cons:

• "We waited an hour and a half for our food with absolutely no apology from the exceptionally unprofessional staff."
• "Would give 0 stars if I could."
• "Paid £170 and received no free snacks at all, plus we had to pick it up."
• "Felt awful all night and even sicker after the huge bill was shown to us."
• "Absoloutely appalled at the lack of quality control, lack of service and lack of time management."
• "Overall avoid. Cheap ingredients throughout. This place has lost its way."
• "It was the worst dining experience I think I have ever had."