Lal Haveli Restaurant and Banqueting Hall Reviews Summary

Food Quality

Pros:

• "We got excellent treatment, excellent food and authentic Asian taste."
• "Great food, spacious, parking isn't a hassle and the price is good"
• "Loved the mix grill tatwa... fed up to 6 people and still had food left-over to take home."
• "Food was top notch loved the mix grill tatwa had a variety of chicken meat lamb wing allsorts of statter specials."
• "Sheesh kebabs were tasty."
• "Honestly the best Indian restaurant I have ever been to."
• "The food is absolutely delicious."

Cons:

• "To serve this quality and portion of food to people for nearly £60 is ridiculous and a rip off."
• "£27 portion food worth less than £10"
• "Ordered the grill tawa, old overcooked meat, a week old chicken, stale chips, old bread and overall very bad."
• "Not happy with seekh kebabs and chapli kebabs."
• "Nothing on that TAWA was fresh"
• "Worst experience ever not once but twice tawa food was dry and steak was overcooked burnt level."
• "The pakoras were not fresh and just again oily and broken."

Service

Pros:

• "They certainly adhere to social distancing and there were gaps between tables, sanitizer available on door."
• "Service is sweet, with waiters always willing to help."
• "our waiter was brilliant, he was polite and attentive"
• "the chef did a great job and so did the waiters with their friendly and quick service."
• "Staff were welcoming and friendly."
• "The staff and service is too good. Very respectful and polite people"
• "Very polite staff who really do look after you and your family/friends."

Cons:

• "We waited 2 hours for our food!"
• "Called to get a refund, the guy was not only unhelpful but plain rude."
• "Very, very slow service. Small portions."
• "Service is little slow."
• "The young skinny guy was really rude with an attitude."
• "The food is great but the service was really poor."
• "Service is awful, management is all over the place."

Atmosphere & Decor

Pros:

• "Lovely decor and calm atmosphere."
• "A real family environment from the atmosphere to the decor."
• "Quiet place overall, but personally I don't like the hustle bustle when enjoying a good meal."
• "The whole family made very welcome and looked after all evening."
• "The restaurant area is clean & tidy and the seating is very good."
• "The decor is very interesting, especially the golden chandeliers lol"
• "Its quite affordable and wonderful customer services."

Cons:

• "Absolutely disgusting, filthy and cramped, all during coronavirus crisis! No hand-wash anywhere to be seen in the place."
• "The owner loves himself, as you walk in the restaurant all you can see is the owner chubby face."
• "The decor isn't classy, a mish mash of styles without a proper central theme but it's clean and tidy"
• "The toilets were also very unhygienic considering we are still in covid."
• "Just cannot hear your own mind because all the kids screaming around."
• "The decor within the place is rather drab"
• "The restaurant was far from hygienic, with the floor sticky, the menus covered with curry stains, the toilets were absolutely filthy with mould over the taps and toilets clearly not cleaned or maintained."

Value

Pros:

• "Glad I paid £15, would have hesitated to pay anymore."
• "Worth a visit for families as the price is really good for what you get."
• "The free soft drinks was a bonus and made it very good value indeed"
• "Not only that, the portions were huge & everything was inexpensive."
• "The prices are soooo reasonable, they do big platters so the platters for 2 I would say is enough for at least 3 people and so on."
• "The food was actually very nice and the prices were very reasonable considering the portion were quite large."
• "overall an experience I'll be happy to repeat and that was extremely good value"

Cons:

• "I would never go again even if it was free. I was extremely disappointed as it was for my son's birthday and Lal Haveli really let us down."
• "Will not recommend this place at all. Not worth it for the price."
• "2 people platter for 2 people with 1 naan... Really? £25 and the food definitely was worth no more than £10."
• "The Adana Shish was very fatty and tasteless, the chicken was exactly the same."
• "Total order about £50 for two tawa, completely waste of money"
• "The food was overpriced and not very nice."
• "Menu is far too expensive for what the food actually is."