The Welcome Inne Reviews Summary

Cleanliness

Pros:

• "Fantastic place, very clean and tidy."
• "The place was spotlessly clean."
• "It's always clean and tidy too."
• "Toilets very clean as was the actual restaurant."
• "Popped in for a late lunch of fish and chips. Spotlessly clean and comfortable."
• "First time visiting with our 5yr old granddaughter, very clean and staff here are very friendly and welcoming."
• "I love how the place is decorated with old pictures of Scarborough and it's always clean here."

Cons:

• "Even the teapot was dirty such a disappointment at just over £30 we don't expect restaurant quality but this was awful."

Service

Pros:

• "The same chap served us both days who was very pleasant and attentive."
• "Service was very attentive. Lots of smiles which is rare in hospitality!"
• "The staff were so welcoming and friendly, nothing was too much trouble when serving our granddaughters’ and everywhere was so clean."
• "Staff very good and look after you."
• "The service was quick and friendly."
• "Staff friendly and helpful."
• "Staff are friendly and serve you quickly."

Cons:

• "Staff were very arrogant and unhelpful, plus tutting at us when we asked for our missing items."
• "The service was really shocking and will never go back again."
• "If you’re looking for a hearty meal with lovely service whilst visiting the seaside, DO NOT go to The Welcome Inn."
• "The lass serving us was quite rude about it."
• "We were completely ignored as they were served first."
• "Terrible service - waitress missed half our order."
• "Waitress with frowns no rush to take drinks order and a very uncomfortable feel overall."

Food Quality

Pros:

• "Freshly made fish & chips, mushy peas or beans and curry sauce. Delicious!"
• "The taste was fantastic and fresh so top marks."
• "Food was really good, perfect atmosphere and the music was on point!"
• "Food was lovely and hot and tasted fresh."
• "We both agreed that these were the best of our respective meals that we've ever had."
• "The food was fantastic and the service was excellent."
• "The food oh my days it was gorgeous."

Cons:

• "Food wasn't great taste."
• "Honestly the pie was that bad it should just be taken off the menu, it just lets the place down."
• "The food was mediocre the place was lovely and clean but NO facilities for the disabled the toilets are upstairs which are quite steep."
• "The sausage was just so cheap no taste at all not much meat content, such a let down as its a nice place."
• "The haddock tasted sour and off towards the end, the chips didn’t taste good either."
• "Full English breakfast awful. Don't do it. The cheapest, most anaemic sausages I've ever seen."
• "The food was terrible fish in undercooked batter hard scrappy chips snd the mushy peas were just a weird colour."

Value

Pros:

• "Reasonably priced food considering it is located on the seafront."
• "Really well priced too."
• "Great food at reasonable prices."
• "Could not fault this restaurant at all. Good food at the right prices."
• "The food is great and it's reasonably priced."
• "It's in the perfect location, great service and with reasonable prices."
• "Good value and lots of options."

Cons:

• "The price is above average compared to other local diners."
• "If I had one thing to disagree with the large drinks were nearly £2.95 each and was not much bigger than a regular at £1.95."
• "Visited in April and was very impressed with the food and value so went back again today - what a difference the price now £8.95 and the food far inferior."
• "Cod swimming in grease on the plate, served with frozen chips at £10.95."
• "For £30 fish and chips sausage and chips curry sauce the batter was thick and soggy."
• "We had 4 adult meals and 3 kids meals and drinks (all soft drinks) and it came to just shy of £90... Not worth this at all for what we got."
• "Laughably, the bill came in at over £60."

Accessibility

Pros:

• "I noticed it was easy access for wheelchairs."
• "Super good to have some fish and chips by the sea and well a perfect spot to have one :)"
• "Very friendly staff, they have places specifically for people with prams or wheelchairs."
• "What sold it for us was signs at the door to say reserved tables for families with wheelchairs or prams."

Cons:

• "The food was mediocre the place was lovely and clean but NO facilities for the disabled the toilets are upstairs which are quite steep."
• "The only negative is toilets are up a steep flight of stairs."
• "Comfortable unless you require assistance to walk as toilets upstairs."
• "We barely got the door open when one of the staff, who was busy with the others leaning on the desk, shouted wheelchairs can't come in!!"
• "It would have been nice if someone had used some manners and bothered to move and come over to us and say sorry we can't get a wheelchair in but to be shouted at across the floor was inexcusably rude!!"