Morrisons Reviews Summary

Store Layout and Stock

Pros:

• "A good Morrisons with easy layout and food fresh food choice."
• "The store is usually well stocked and do have offers on a range of items."
• "This supermarket is amazing it has everything you could ask for like an underground parking, a bakery, toy section, lots of cards, a drink stall with everything to coffee to a hot chocolate with snacks."
• "Everything fresh and arranged in a proper manner. A wide variety of collection."
• "The products are top quality, and me and the wife find it so easy to shop there."
• "I was shocked to see what great offers they had on with the vegetables and found all what I needed."
• "Love the market place and especially the selection of goodies available at the bakery."

Cons:

• "Prices haven't been updated on goods which are on offer."
• "Visited after having a break from here and trying elsewhere & the prices have rocketed in here."
• "A number of lines 50p to £1 more expensive to other stores."
• "Shopping at morrisons is getting very expensive the more I visit prices on everyday items have reached a price I cannot afford anymore."
• "I've been very disappointed with Morrisons fresh veg section lately. The quality has been very poor, extreme short dates, veg that looks beaten up and mishandled."
• "Out of all the Morrisons locally this im afraid to say is the worse one...so limited stock, couldn't find half of what i wanted."
• "This shop has gone to the dogs. Went in 3pm Saturday they had no prawns, no prawn cocktails and no southern fried hot chicken."

Staff and Customer Service

Pros:

• "What a pleasant and friendly store."
• "Staff are helpful."
• "Very friendly staff. Good breakfast."
• "Such warm and friendly staff who really know how to look after you."
• "Brilliant local supermarket, friendly staff always ready to help."
• "I really like morrisons at wednesbury as it's a friendly store well spaced a real butchers to purchase your meat staff are really helpful and friendly."
• "The security guard in the foyer in Wednesbury Morrisons was ever so helpful he put the 6 bags in my Trolley and then when I came out he put the 6 bags in my car I cannot thank him enough thank you."

Cons:

• "The staff are 75% miserable and not too helpful at all especially when you are disabled... even the cups, teapots, cutlery are filthy."
• "worst cafe, been to morrisons cafe this morning, took a while for the lady to serve us too busy talking."
• "Staff was busy with chatting, service counter staff had some issues with family wedding and it was important for her to discuss with her colleague next to her."
• "Shop itself is ok checkout staff helpful but cafe is a nightmare... takes ages to come out then when it does its wrong cold or very hard to eat."
• "When I can in to shop in this Morrison’s there was a racist staff there."
• "A certain till staff member is as rude as can be they did not give the right change and had another member of staff come and clear up the mess this one had made."
• "I visited this store today absolutely appalling customer service by a colleague called Wayne who works on customer service but clearly has not been trained efficiently for this role."

Cafe and Food Quality

Pros:

• "Very friendly staff. Good breakfast."
• "Lovely food and cakes at the cafe."
• "Steak and ale pie and salad was nice. Wife enjoyed jacket and cheese, with salad, as there was no fish or salmon."
• "Big portion of chicken and chips was pretty good tasting and only £2.85!"
• "The focaccias are always fresh and tasty, the wine selection is good, veg and fish monger sections have fresh produce."
• "Excellent service and food at the canteen in wednesbury store."
• "Visited the café specifically for breakfast... Very pleasant staff."

Cons:

• "worst cafe, been to morrisons cafe this morning, took a while for the lady to serve us too busy talking."
• "Been to wednesbury cafe this morning 2june 2023 this as got to be the worst breakfast Iv every had the egg was cold same as bacon sausage was over cooked ash browns was. Cremated."
• "The price of the Cafe menu is Terrible and half the time the food is either overcooked or cold."
• "Went for Sunday lunch, what a disappointment, waited 20 minutes for food tasted disgusting."
• "Shop itself is ok checkout staff helpful but cafe is a nightmare... takes ages to come out then when it does its wrong cold or very hard to eat."
• "Food was good as per usual, but the staffing is dire!!! Waiting over an hour with two hungry kids for a simple breakfast."
• "once the food finally arrived it was cold and burnt so do not recommend."

Facilities and Cleanliness

Pros:

• "This supermarket is amazing it has everything you could ask for like an underground parking, a bakery, toy section, lots of cards, a drink stall with everything to coffee to a hot chocolate with snacks."
• "Has outside parking directly outside the store but also has a massive underground parking which has an escalator up to the store!"
• "Parking free for 3 hours. Large car parking upper and lower level."
• "There is great car park space for parents and literally seconds away from the entrance."
• "Also like the car park which is absolutely flat ... great if you are taking your trolley to the car and especially good for people using wheelchairs because there are no curbs to manoeuvre."
• "Loads of free parking."
• "Large store plenty of parking spaces for mother and baby, disability bays and a large section round the store or below the store which is great."

Cons:

• "Terrible most tables had dirty plates cutlery couldn't find one that had been wiped staff very much uninterested."
• "The public toilets… they are truly awful... Always unclean and smells like urine!!"
• "Service was slow, tables not cleared, tables and walls dirty."
• "Sadly the ladies toilets were a huge let down. Sanitary bins overflowing and pee all over the floor."
• "The cafe is short staffed tables dirty people waiting for them to be cleared to the extent I actually got a cloth and cleaned a table myself to sit down."
• "Lovely when it was refurbished...However it's a different story now...dirty tables filled with used crockery."
• "Cafe is Also short staffed and you have to wait ages in the Queue, and the Toilets are Disgusting."

Pricing and Value

Pros:

• "Brilliant, I've always shopped at Asda, but tried morrisons for 1st time a few months ago, would never go elsewhere, save at least £30 per shop compared to other shops."
• "Big portion of chicken and chips was pretty good tasting and only £2.85!"
• "Noticeably lower prices now they price match Aldi."

Cons:

• "Visited after having a break from here and trying elsewhere & the prices have rocketed in here."
• "A number of lines 50p to £1 more expensive to other stores."
• "Shopping at morrisons is getting very expensive the more I visit prices on everyday items have reached a price I cannot afford anymore."
• "I went in for a bit of lunch and went to buy a for pack of root beer at 1.75, wasn't until I got to the till they tell me they're priced individually."
• "Overcharged on 5 pot noodles to the tune of £2.50."
• "This shop has gone to the dogs. Went in 3pm Saturday they had no prawns, no prawn cocktails and no southern fried hot chicken."
• "I cant believe I still go to this place as it's always costs me more than I want to spend."