AA Plumbing And Heating Reviews Summary

Quality of Service

Pros:

• "Full installation of the heating system. Accurate, timely, quality job and great communication with customers."
• "Needed a plumber and seen aa plumbing so gave it ago and very happy I did Ahmet knows his stuff a few things wrong with boiler fixed very quickly and professionally and a few tips to look after it definitely use him next year for service"
• "Fox Services did an excellent job servicing and registering our boiler."
• "Ron and Ahmet replaced my 15 year old Combi that was no longer economically repairable with a new Condensor system."
• "The workman ship was delivered to an extremely high standard."
• "Ahmet installed the boiler, he's extremely knowledgeable, was also concerned for my parents and overall did a fantastic job."
• "Ahmet serviced our gas boiler today, from first contact he has been professional in every way, couldn't ask for more, we hope to have him back next year."

Cons:

• "Yet again, another completely useless service. Waited all day, messaged and called throughout the day to see if was still attending and completely ignored."
• "Totally unprofessional and lazy. Don’t use them."
• "Doesn't include the cleaning of the condensate trap as part of a service. 2 months after the service it blocked up and broke the boiler, resulting in no heating and a big bill."
• "They also cause problems between tenant and landlord."
• "Tried to overcharge me and started shouting at me when I questioned this."
• "He also installed a pump for the showers which left us with less water pressure and got nasty again then saying prove it was better before."
• "He took my money and didn't even correctly fit a smart meter. Now paying someone else to fix it."

Customer Service

Pros:

• "Great advice and value for money. I would happily recommend him to friends."
• "Will definitely use again for our next service."
• "Ahmet has been the person I call for plumbing and heating for the last 3 years. He's always polite and very skilled at what he does."
• "I have absolutely no hesitation in recommending AA Plumbing and Heating."
• "Excellent Service, Turned up within 2 hours of putting in an emergency call and sorted the problem."
• "Ahmet turned up when he said he would, was very friendly, polite, he had great customer service, very tidy, brilliant job recommend him to all my friends!!"
• "Ahmet responded very quickly to my initial call and the work was completed within a couple of days in a friendly and efficient way."

Cons:

• "Do not use this company. When they turned up, they decided the job was too small for them, even though there was leaking through the ceiling!"
• "Absolutely appalling, I rang up Wednesday morning, made an appointment for Friday gave him my address, then 9pm Thursday night I received a message saying sorry he didn’t cover my area."
• "Called and left message, had call back sounded very enthusiastic about the job said he would call and come around on Friday never did."
• "Disappointed. did give 1star for the above, but had text with apologies as he wasn't very well and had to be taken to Hospital."

Value for Money

Pros:

• "Fantastic service at a very reasonable price."
• "Ron and Ahmet are lovely guys and fixed our boiler at a great price."
• "Fair price, always comes on time, good service, I'm overall very happy with the experience."
• "Ron & Ahmet do a first class job at a very reasonable price."
• "They are reasonably priced and very helpful."
• "I highly recommend them. They are professional and don't cost the earth."
• "Excellent prompt service, at a more than reasonable price."

Cons:

• "I don’t think they are honest and they are certainly not professional."