Boilerman 24 Hour Boiler Repairs Reviews Summary

Category: Gas engineer Bradford

Address: 1 Alford Terrace, Bradford, BD7 2AU, United Kingdom

Phone: +448001387769

Rating: 4.9
based on 169 reviews.

Customer Service

Pros:

  • "Fantastic customer service! Really highly recommend!"
  • "Very quick response and call out time. No faffing around with the job, very tidy at his work and an exceptionally courteous and pleasant gentleman to have in the home."
  • "Fantastic service polite and friendly and very professional."
  • "Really quick, reliable service."
  • "Mohammed was fantastic, really helpful, knowledgeable and reassuring."
  • "Service was exemplary from the moment I first called to the moment the job was done."
  • "Very efficient and professional service, with work undertaken by a very open, honest and committed engineer (Mohammed)."

Cons:

  • "AVOID AT ALL COSTS."
  • "STAY AWAY, NEVER USE HIM!! Appalling service!!"
  • "Never use this guy! He is a fraudster!"
  • "this con man did not cut my dangerous gas supply off as he had told me."
  • "Had arranged for a boiler service today between 8 n half 9. The engineer phoned at 9.16 stating he had forgotten all about us and had just woken up. Really unprofessional."
  • "The workmanship provided is severely below standard and overpriced."
  • "Never use this company again full of fake promises... never bothers answering your calls or returning them and when he does just makes false promises and never turns up."

Pricing

Pros:

  • "The gentleman was very friendly and the price was reasonable."
  • "Price was in line with what I had seen online so was happy to go ahead."
  • "His charges were very reasonable, and I felt I had been dealt with honestly."
  • "Thank you for a fast and fair priced service."
  • "All at a very reasonable price."
  • "Did the work fast and at a fair price."
  • "His pricing is fair and he is very respectful to customers."

Cons:

  • "This Boiler Man (Yorkshire) Ltd Mohammed Zubair tried ripping off my Nan into selling her a Combi Boiler worth £1,500.00 I obtained a quote for the same Boiler from another Gas Safety Engineer for only £750.00."
  • "You've completely stitched up a vulnerable lady who did have the guts to question you about it."
  • "Instead was demanding £400 to come out for 2 hours!!!"
  • "Had a £500 boiler fitted for £2000 in October."
  • "He claimed to have changed the 'a part' on a boiler when in fact he just put 'special glue' on and charged over £400."
  • "Got an L2 fault on my boiler. After he fixed it for 240 £ I am getting two error codes: L2 and F2... Now I constantly have to reset my heating system as it stops randomly."
  • "When the leak continued thereafter he claimed a different part is required or to pay for another new boiler."

Professionalism

Pros:

  • "15 minutes on xmas day....very professional..structured..organized..went above and beyond."
  • "An excellent clean professional job I’d give you 10/10 if I could keep up the good work lads."
  • "Couldn't be more helpful and upfront about everything, did a amazing job and all is back up and running in a hour, superb service, many many thanks."
  • "If you have a boiler problem, go no further. Absolutely brilliant service."
  • "He was friendly, honest and open with the issues of the old boiler and gave me quotes to replace that and for a new boiler."
  • "Very professional service and we'd highly recommend them."
  • "A proffesional first rate gas fitter. Prompt and excellent value."

Cons:

  • "Now I have to wake up twice every night to make sure the heating is on and my baby won't freeze."
  • "He was quite pushy in asking me to give a review and at the time assumed everything was safe but obviously wasn't."

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