The Web Adventure Park Reviews Summary

Value for Money

Pros:

• "For what you pay (which i think is pretty reasonable) there is a lot to do."
• "Not only is the admission a bargain by today’s standards there were only a couple of add on costs such as hooka duck but as these were reasonably priced with a prize every time this was an added treat."
• "As unlimited free rides are included in the admission price it was great value for money."
• "Omg this is soooo worth the money it cost for 2 adults and 2 children £54 that's with a bag of animal food for the 2 kids too."
• "We absolutely love it here! And now that there's a fun fair included in the price, it's good value for money!"
• "Thought it was value for money as we went during term time and on a weekday so was fairly quiet."
• "Absolutely amazing value for money."

Cons:

• "£12 for an adult to come and watch their kids, absolute rip off."
• "It was ok but not worth £43 for 3 of us."
• "Such a shame, they have taken a pleasant afternoon out with the kids and turned it into a noisy, expensive and quite frankly a money grabbing web of greed."
• "Just had to pay £52 for two kids and two adults. £15 for a child is ok but £10 for adults is just taking the you know what."
• "The gift elf received was in poor quality and not worth the price we paid for entry."
• "Paid for activities were quite expensive."
• "Very pricey for 2 adults and one under 5. We went towards the end of the day so our time was limited for the same cost as a full day."

Staff and Service

Pros:

• "Staff are friendly and very helpful."
• "All staff were professional, special mention for the gentleman clearing the tables, he was very courteous and meticulous with cleaning."
• "The staff were brilliant, really friendly and made the festive experience really special which my children loved."
• "Staff were fantastic, even when out in the freezing cold, always smiling and engaging the children."
• "All the staff were friendly and helpful."
• "The staff couldn’t be more helpful!"
• "Staff were friendly and good natured."

Cons:

• "All the staff operating the rides and in the soft play/food area clearly couldn’t be bothered all miserable as sin not an ounce of Christmas spirit between them."
• "Her attitude was rude, unfriendly, unprofessional and officious."
• "One star for the customer service."
• "Rubbish toy from Santa an elf that wasn’t even wrapped and broke within the first few minutes."
• "Kids had a fab day loved it apart from one member of staff who was working on the ferris wheel. He was so unprofessional."
• "Also some staff are nice and some are a bit rude."
• "Then followed the trail after the grotto to the ‘elf library’ to be greeted (or not) by the most miserable elves one who didn’t even make eye contact with us and neither of them spoke despite us being the only 3 people in there."

Facilities and Cleanliness

Pros:

• "Everywhere is really clean, animals are well looked after."
• "It's a well managed safe environment for children."
• "The site is immaculately clean and all the teenagers manning the rides seemed pleased to be there and were really friendly!"
• "It’s really clean and well maintained too."
• "Everything seemed well maintained and clean."
• "The place is always clean, and has great coffee and cake to keep parent's happy too."
• "The place is kept very clean with staff clearing tables of empty dishes regularly."