TruTravels Reviews Summary

Category: Tour operator

Address: 6 Fife Rd, Kingston upon Thames, KT1 1SZ, United Kingdom

Phone: +442035422463

Rating: 4.9
based on 670 reviews.

Tour Guides

Pros:

  • "Dean was energetic and engaging and made sure that I was introduced to the group that had arrived."
  • "Sonny was the most professional, and fun tour guide I’ve yet to have!"
  • "I loved hanging out with Ovinda and she really looked after us during our time in Bali."
  • "Tommy has been amazing throughout the whole trip."
  • "Wira went above and beyond for our group and was just generally such a nice guy."
  • "Our guide Scotty is one of the friendliest and most helpful people I've ever met."
  • "Sea was the best tour guide we ever could have asked for! She was kind, caring and always made sure we were laughing."

Cons:

  • "The website needs to update what the tour actually offers as the boat party with the prepaid bar and some other activities were no longer included...so quite disappointing!"
  • "Only downside was not all the accommodation had AC and it was extremely hot, especially in Bacalar."
  • "The hotels were partly very old and the one without A/C was quite a challenge in the nights."
  • "Worst part being the Phi Phi Island long boat trip, Monkey Island was a pretty awful and sad experience."
  • "If I were to give one piece of feedback I would say the tour had a few long travel days including 2 lots of overnight travel which I felt meant less time for activities."
  • "Even though we weren’t able to do some of the activities due to weather conditions it was still such a great experience."
  • "The only thing I would change is having night trains instead of night buses where possible and the buses weren’t always that reliable or on time."

Accommodation & Food

Pros:

  • "Traditional food in Bali is insane! But many of the restaurants we went to had plenty of Western food options too, so lots of choice."
  • "All accommodation was pleasant, some amazing, others good, and the experiences and activities included were just so good and authentic!"
  • "The accommodation in each place was comfortable and conveniently located, all with aircon!!"
  • "The hotels were partly really nice."
  • "Being disconnected from the world and just enjoying everyone’s company, living in huts for 2 days, spending time with the indigenous tribe, and watching the sunsets was such a beautiful part of my trip."
  • "The price for the whole experience was wallet friendly and by far exceeded all my expectations."
  • "The transportation was always punctual, the accommodation were great, the activities were really worthy and the food was amazing."

Cons:

  • "The hotels were partly very old and the one without A/C was quite a challenge in the nights."
  • "Only downside was not all the accommodation had AC and it was extremely hot, especially in Bacalar."

Activities & Itinerary

Pros:

  • "When it came to the included and extra activities they were all well organised with pick-ups and drop-offs, some doing lunches and a diverse range for thrill seekers or non thrill seekers."
  • "The castaway experience included was unreal- getting to spend 2 nights on a beautiful remote island was a dream."
  • "The tour itself exceeded my expectations, every activity was well planned and thought out!"
  • "So many cool activities included such as island hopping in various place."
  • "Every activity was well thought out and we were given info and suggestions on optional activities during free time in each location which was very helpful."
  • "The trip included much more than I thought it would and everyday was such a special experience."
  • "The itinerary crafted by TruTravels was perfectly balanced, allowing us to explore the best that Greece has to offer."

Cons:

  • "The website needs to update what the tour actually offers as the boat party with the prepaid bar and some other activities were no longer included...so quite disappointing!"
  • "Worst part being the Phi Phi Island long boat trip, Monkey Island was a pretty awful and sad experience."
  • "If I were to give one piece of feedback I would say the tour had a few long travel days including 2 lots of overnight travel which I felt meant less time for activities."
  • "Even though we weren’t able to do some of the activities due to weather conditions it was still such a great experience."
  • "The only thing I would change is having night trains instead of night buses where possible and the buses weren’t always that reliable or on time."

Group Experience & Social Aspect

Pros:

  • "We became a family this trip and I couldn’t have asked for better people to spend this trip with."
  • "The group was amazing and I really enjoyed each and every activity put on by trutravels."
  • "It was fascinating to learn of the Spanish culture which gave me a better insight."
  • "What a way to get my travel bug back, ready to start planning the next trip and explore more of the islands."
  • "By the end of the two weeks we felt like one big friendship group, a couple of members even got emotional when saying goodbye."
  • "This was such a wonderful trip to experience Thailand, take it all in, and create new friendships along the way!"
  • "If you are looking for an adventure where every aspect is taken care of and unforgettable memories are made, this company and its extraordinary tour guides are the perfect choice."

Cons:

  • "Worst part being the Phi Phi Island long boat trip, Monkey Island was a pretty awful and sad experience."

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