Leigh Cars Ltd Reviews Summary

Customer Service

Pros:

• "I had a good experience with Dan who helped me to secure the finance on my car with below average credit status."
• "I was dealt with by a really professional Salesperson called Dan."
• "Dan made me a great offer for my car for part exchange, considering it had multiple issues with it."
• "The team are really approachable and very quick and thorough in how they communicate."
• "Elliott then called me during the week and told me about the spare key and gave me options."
• "Dan was fantastic and completed all the paperwork for me."
• "Dan was very friendly and informative with any questions we had about the car."
• "Dan Padgham was very patient with us and even put on some kids tv for my son to keep him entertained."

Cons:

• "First they sold the car with a crack in the windshield. When it was delivered to the house, I noticed the crack in the windshield and reported it. But they did not take any responsibility for it."
• "They said they had the car serviced and inspected, but the car's coolant and oil were below the minimum values."
• "After using it for 1 week, I realized that the air conditioner of the car was not working and I contacted the seller."
• "Brilliant initially, then found significant safety issues with the car and they simply ignored me despite numerous attempts to contact them."

Vehicle Quality

Pros:

• "The car is in great shape."
• "They sold me a great car that I am chuffed with and was immaculately clean on the inside."
• "The part-exchange price I was given was above the market average and my new car is in genuinely excellent condition."
• "Dealt with Dan who is very efficient and professional, but friendly and not pushy."
• "The car was exactly as advertised & immaculately presented."
• "I recently bought a Ford Fiesta from Leigh Cars 5* service and I did not feel pressurised to buy the car at all."
• "Tim was incredibly friendly (not your typical pushy salesman) and happy to answer our many questions."
• "I'm pleased with my current purchase and would recommend the company to family and friends."

Cons:

• "I had to pay an extra £150 for the windscreen replacement of my new car."
• "I have to pump air every week!!!"
• "The motors of the air conditioner turned out to be faulty, the service said that at least 6 hours of work and new materials are needed."
• "I will never forget elliot and cannot thank him enough thank u so so much x."