Prezzo Italian Restaurant Torquay Reviews Summary

Food Quality

Pros:

• "The food was great, but the only downside was there was a lot that was out of stock."
• "Pizza was very good and the starters were tasty!"
• "Had a lovely meal and very reasonably priced."
• "Just wanted to say we have had the nicest meal ever at Prezzo in Torquay."
• "The pizza and pasta dishes that we had were delicious."
• "The food was amazing!"
• "Food was served hot and very tasty."

Cons:

• "Finally we received our mains, burnt pizza bases and lukewarm pasta."
• "Food was nothing special, I have had better at other Prezzo’s."
• "One portion of carbonara came out hot and one was cold."
• "The spaghetti Bolognese was worse than a supermarket ready meal."
• "The food was terrible, it didn’t taste of anything."
• "The food was also disappointing it was cold when it arrived at the table and the food wasn't fresh my chicken was so watery."
• "Bad food. I had the Spaghetti carbonara... and it was the worst I’ve ever had."

Service

Pros:

• "The people working there are very nice and attentive."
• "Waiters are great."
• "Staff are always friendly and polite."
• "The lady who served us (it was her second shift) was so friendly, bubbly character and was very good at her job."
• "The young lady that served us was lovely and helpful."
• "Our waitress Sarah was very cheerful and helpful."
• "The staff were very friendly and helpful, we had no complaints in that regard."

Cons:

• "i paid for a 2 course meal and my friend paid for a 3 course meal, waited 45 minutes for a starters and then again over a hour for our mains."
• "Other diners waited even longer than us."
• "Service was appalling."
• "However on this occasion the service was very slow."
• "Very poor service. They took AGES to bring us our food."
• "Waiting for the bill for 30 minutes solid, saw our waitress put her coat on and grab her bag as her shift ended but she hadn't finished serving us."
• "Terrible service, some of the worst we’ve ever had."

Ambiance

Pros:

• "The setting of the restaurant feels quite upmarket, with marble floor, walls and a very spacious open feel thanks to a high ceiling and large windows."
• "Beautiful old bank converted into the grandest Prezzo I think I've ever been in!"
• "The best bit is the building, it is absolutely beautiful inside, the architecture is amazing."
• "Came to Torquay for a short break and ended up coming to Prezzo for evening meal. Pristine restaurant."
• "The building is also impressive and gives it a bit of a more glamorous dinner feeling."
• "Beautiful place in an old Lloyds bank. Great atmosphere."
• "A really smart former bank. It really couldn't have been converted better."

Cons:

• "The acoustic quality is poor due to size and hard surfaces when busy though."
• "The evening was spoiled as the room became quite chilled and uncomfortable."
• "Very noisy and the voice echoed around the building hard to enjoy a quiet meal."
• "The restaurant was cold and draughty, with an external door that didn't close properly."
• "Overall so disappointed, very dark interior."
• "Too dark inside, needed torch to see menu."
• "The lack of soft noise absorbing surfaces made for a noisy environment."

Value

Pros:

• "Now if you want a bargain their special offers were actually very good value."
• "We had a main course each, a carafe of wine, and a mini desert with a drink each for under £50."
• "Prices are very reasonable especially when they have the kids eat for a £1 offer."
• "Food was great we had the set menu amazing value."
• "Price reasonable."
• "Great food and atmosphere not bad value when you use a discount voucher for £30 saving."
• "Used a voucher to get a discount."

Cons:

• "£63 for the bill for 2 people and that service... We paid and laughed it off."
• "None of it was cheap given the portion sizes."
• "Very expensive, wouldn't go again if paying full."
• "Our main courses where the size of starters."
• "Food here is average and lacking flavour and very overpriced."
• "7£ for a glass of Prosecco..it’s crazy."
• "Ordered garlic bread with 2 meals, came out in 2 halves, £5.50 each half, overpriced drinks, London prices in Torquay."