"The service was incredible, we had a new waiter but she seemed lovely."
"Upon arrival, we were asked if we had any allergens that the team should be aware of."
"The waiting staff took over and did a great job (helpful, friendly, just the right level of checking if everything is ok)."
"Staff very friendly & very efficient, we got a table for 2 people very quickly & drinks order was taken quickly."
"Staff were incredibly attentive and very friendly."
"The staff member Steph was very friendly and professional."
"10/10 to start. Food arrived extremely quickly and tasted amazing."
"Thanks Davide, Meg and all the team in Bath. We will definitely be coming back soon."
Cons:
"Our server seemed more interested in chatting in the kitchen. Very poor service."
"Waited at the sign and was then greeted with a 'can I help you?' Rather made me feel like she thought I was a workman using the wrong door."
"The staff were friendly and took our orders, but I felt that there wasn't much in the way of coordination between the floor staff and the bar & kitchen."
"Staff, they were friendly and helpful, however, they were clearly not used to being busy."
"Good food but we had to ask multiple times about our starters as they had forgotten."
"The pizza I ordered was left out on top of the counter for 15 minutes and when it arrived it obviously wasn't hot."
"The service was okay, staff were friendly. I ordered a spaghetti Bolognese and The food was not to my liking."
"Furthermore, the acoustics are so bad and it just felt chaotic and as though no-one was managing."
Food Quality
Pros:
"The food was lovely! We ordered the Meatballs starters, as well as the Calamari, which were both cooked perfectly."
"Food was really delicious- everything from the sharing platter, calzone, and desserts."
"The pizza was cooked well and was hot throughout."
"Food is always amazing, staff were very friendly and the buildings are always beautiful inside and outside."
"The food was well presented and served hot."
"Had lovely lunch here whilst on a day trip to Bath. All food was delicious, the portions were generous."
"I had the vegan risotto which was so tasty but it was so expensive."
"We didn’t book but the staff were amazing and squeezed our family of four in, with no waiting."
Cons:
"However sadly my rainbow lasagne was slightly chewy and some of the pasta was stuck to the bowl."
"Visited on a Thursday lunchtime, the mushroom risotto, which was ok but nothing special."
"The place was busy but not overly. The food was bland and not what I was expecting."
"Good was good though - pizzas very big."
"The pizza I ordered was also advertised as spicy but had absolutely no spice."
"Nice pizza but the service is lacking."
"First time at Zizzi and not the greatest experience. My pasta was bland, tasted like nothing no salt/paper in it and the sauce was watery."
"The restaurant is fairly modern with a good variety of dishes to choose from! Their food is made with the best ingredients and are very filling even if you have a big appetite!"
Ambience and Location
Pros:
"A great Italian restaurant in the heart of Bath. There is plenty of outdoor seating, as well as indoor."
"The building was clean and in a lovely location in Bath, right next to the theatre."
"Zizzi never fails to impress. Food is always amazing, staff were very friendly and the buildings are always beautiful inside and outside."
"Zizzi is in a prime spot opposite the theatre where the area seems to have its own vibe."
"Nice decor and location. Let down by poor quality food."
"The atmosphere was awful. I couldn't chat nicely to my mum it was so loud I was shouting and getting a headache."
"First night in Bath, lovely Clement evening. Ideal setting for watching the world go round."
"Really delicious food and fab service. Meatballs and prawns to start, piping hot and super tasty."
Cons:
"The only downsides are that we were sat indoors as requested, but right by the bar."
"Ok let’s start from the main thing, the food isn’t great and is a bit overpriced."
"The salad vegetarian is so amazing and incredible awesome. The staff are really very friendly."
"Clean, friendly atmosphere, if a little quiet (which isn't a bad thing for me)."
"The acoustics are so bad and it just felt chaotic and as though no-one was managing."
"First time at Zizzi and not the greatest experience. Let’s start with the good things- customer service really nice and polite, great location."
"Very disappointed. Went for dinner with my two friends, we were pretty much ignored all evening!"
"Good atmosphere, friendly fast service, however my order was incorrect and was sent back only to have it come back again wrong!"