Forge Reviews Summary

Category: Pub Dudley

Address: Pensnett, Dudley, DY5 4TS, United Kingdom

Phone: +441384457359

Rating: 4.0
based on 264 reviews.

Accessibility

Pros:

  • "Nice looking pub, first impressions good."
  • "Was met with a warm welcome from staff/ manager and were seated in a booth with our two children which was very suitable."
  • "The disabled toilet was big, clean and user friendly. I could transfer easily and felt confident the door was locked."

Cons:

  • "Access was difficult from the main car park in a wheelchair though, especially as it was dark and raining heavily."
  • "If this could be addressed it would make the world of difference, especially in the dark winter months."

Food Quality

Pros:

  • "Great food and great choice as always."
  • "Had the best steaks ever earlier this evening. Chips were perfect so was the peppercorn sauce."
  • "The food is always delicious, hot, tasty and really good portion sizes."
  • "Absolutely beautiful food, really nice atmosphere too."
  • "Everything was cooked to perfection."
  • "The steak pie is beautiful, I'd highly recommend it."
  • "The food was wonderful."

Cons:

  • "Our disappointment this time was to do with the menu."
  • "Food was expensive for the portion."
  • "If you a restaurant that is not stocked on takeaway, at least be open and tell us you don’t have anything rather than handing over a slop bucket and a cleaning bucket."
  • "The last time we took them there, the decorations were very poor."
  • "Empty ketchup bottles on at least 2 tables. We had none so tried other tables."
  • "Was told we can not order from the boxing day menu by a rude manager."
  • "The food was very tasty and not at all expensive."

Service

Pros:

  • "Pleasant service, reasonably priced food."
  • "Amazing staff who go above and beyond call of duty to make their punters welcome."
  • "I was pleasantly surprised at how accommodating the new manager was."
  • "The bar staff were friendly and fast at getting our drinks served."
  • "Very friendly from the moment we entered to when we left."
  • "Very helpful, accommodating waiting and kitchen staff. Willingly and happily served off-menu food to customer's request and needs."
  • "Staff were lovely, nothing was too much trouble."

Cons:

  • "Wont be booking again !!!"
  • "Very expensive still cost £50 we was meant to have 30% off and they didn’t do it."
  • "Was told we can not order from the boxing day menu by a rude manager."
  • "Manager couldn't even be bothered to come over to apologise."
  • "Unfortunately, I couldn't choose 0 stars and whoever rated this high must've been very lucky! Started off with the most miserable barman."
  • "Waitress staff were lovely, run off there feet, felt sorry for them! After an hour and a half of waiting for food, it wasn't that impressive."
  • "The staff couldn't have been more helpful and friendly to make the day special."

Atmosphere

Pros:

  • "A nice pub/restaurant - warm, comfortable, clean, lovely decor and outside surroundings."
  • "The atmosphere was lovely."
  • "First impressions were good. The restaurant is light and not at all cramped."
  • "The surroundings were comfortable and clean."
  • "Very warm and inviting. Lovely with the Christmas decorations up."
  • "The atmosphere was nice and relaxed bar staff very pleasant and welcoming."
  • "The atmosphere and decor made this place really inviting."

Cons:

  • "The food is ok here - however the condition of the furniture is really unacceptable & overall cleanliness is quite bad."
  • "Like all 2 for 1 places it's a con. The price per meal is close to double that of any other pub with food and that is all this is."
  • "Expensive beyond belief unless you choosing their 2-4-1 offer simple fayre but sorry to say wetherspoons is a much better option."
  • "The only problem is the play area is for older children rather than small toddlers."
  • "The menu is seriously lacking in choice."
  • "Very slow service and food were expensive for the portion."
  • "Would unfortunately not recommend."

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