ASK Italian Reviews Summary

Service and Staff

Pros:

• "Absolutely fantastic service and great food. Ben (our waiter) was so lovely and all the staff are so happy."
• "Went to Ask Italian after being let down by another restaurant. The staff were super friendly and so accomodating."
• "Alex was so amazing, what a wonderful guy. He really went out of his way to make our anniversary dinner special :)"
• "Monica our waitress for lunch was excellent nothing was to much for here."
• "Shannon and Ellis were really good and attentive. Very accommodating and their recommendations were bang on as well."
• "My boyfriend and I were served by a young man called Ben, he did a fantastic job, always made sure if everything was okay and was very professional."
• "Had a really great time here. The staff were top of the list friendly and efficient with their service."
• "We went to Ask Italian after our son's graduation. The staff were friendly and helpful and the service was great."

Cons:

• "The food was OK but the staff was slow and took 15 minutes to bring water (in an almost empty restaurant)."
• "Food was alright. But it took forever in every steps. Staffs are unprofessional, left me sit for long before come to get the order."
• "Unfortunately, google reviews wouldn't let me give this restaurant 0 stars so I had to put one down. I went with a group of friends to ASK Italian on a Friday and there was a lot of items that weren't available from the menu."
• "Waited ages to be seated, staff looking at us and ignoring us. Finally seated and noone came to take our drinks order, again looking and ignoring."
• "Service was really good staff members were very attentive. Food was lovely and got a good deal on a 3 course meal which was filling as portions were big."
• "Everything was cold. The entire restaurant was freezing and the food was room temperature."
• "Service good, food boring. Ordered two pasta dishes from here along with garlic bread on a Saturday dinnertime."
• "Waited up to 10mins just outside the restaurant, no one came to take us to a seat."

Food Quality

Pros:

• "Absolutely fantastic service and great food. Ben (our waiter) was so lovely and all the staff are so happy."
• "The food was great, the dessert (the raspberry sorbet in particular) was delicious, and the homemade lemonade was the most refreshing and delicious drink I’ve ever tasted!"
• "I believe this place is one of the best places I’ve eaten. The staff are very friendly, especially Lucy and the managers are up to a high standard."
• "Had lunch here today 29th nov food was beautiful. Monica our waitress for lunch was excellent nothing was to much for here."
• "We went in Happy Hour, they had 1 course, 2 courses, and 3 courses. 2 cocktails for the price of one. Great value for money. The food was fantastic."
• "Ooft, delicious! Had a Just Eat delivery from here. Arrived in amazing time for Just Eat standards, really well packaged and still hot."
• "Top Italian restaurant. I travel to Italy frequently with work and the dishes I have tried are as close as you can get to authentic Italian food."
• "Very lovely place for lunch and/or dinner. I really loved their garlic bread for starters."

Cons:

• "Decent Italian food. Had a large table and service was quick and understandable. Cost extra £2.50 for a few bits of chicken on the pizza definitely not worth it."
• "After a long day of travel I was looking forward to a good meal, so I order the lasagna expecting something wholesome and filling. When it arrived I was literally in shock as it was 2 layers of pasta with virtually no meat or sauce, and for £14.50 wow what a rip off!"
• "The food was OK but the staff was slow and took 15 minutes to bring water (in an almost empty restaurant). The fish was very plain and also took ages to arrive. Would not recommend"
• "Disappointing. Ordered STROMBOLI with extra pepperoni and chillies.... Arrived with less topping than the standard STROMBOLI pictured in the menu, and hardly any chili."
• "the staff were amazing the tables were clean and the place was cosy. That’s a shame that’s all that was really good about the place. Took about an hour for 2 Pizza’s and Chips the Pizza was close to cold when it finally got to us and the chips were quite oily more oily than they should be."
• "Food was alright. But it took forever in every steps. Staffs are unprofessional, left me sit for long before come to get the order, also when I asked for the bill, and I had to wait again to pay by card although I called them many times, and even raised my hand. The male staff who served the food was polite and friendly though."
• "It took a long time (with no apologies from the staff) to eventually bring a Caesar salad that looked like a starter, a carbonara that had sat under a heat lamp too long and a garlic bread with very little garlic and more of a floury pizza base."
• "Been here a couple of times. Food and atmosphere is decent but service could be better. We tried to visit 1h5min before closing time and they refused to serve."