Aveika Reviews Summary

Food Quality

Pros:

• "The Japanese food was absolutely delicious definitely better than the sandwiches and cake you normally get for afternoon tea."
• "The food really nice!"
• "The food was really tasty."
• "Best chicken katsu in the north east!"
• "Food delicious first time there will definitely go back."
• "All the dishes were incredible."
• "Food was amazing, the katsu and teriyaki dishes were very well cooked."

Cons:

• "The food was average at best, far from the flavours we know and love."
• "Food was Stone cold."
• "main courses overcooked and lukewarm at the best. Steamed rice pretty much cold."
• "Quality of food has gone downhill. Chicken Teriyaki sauce was burnt."
• "Disgusting sushi, far from fresh."
• "The desserts hadn’t even defrosted from the freezer when they got to us."
• "Sea bream was very overcooked in a mush of vegetables."

Service

Pros:

• "Staff very attentive, filled drinks quickly."
• "Extra special thanks to Paris and Dennis for looking after us at such short notice."
• "David served us and he was delightful from start to finish, recommending drinks and food."
• "Attentive staff fabulous Japanese afternoon tea with a glass of prosecco as well as the tea."
• "The staff are amazing especially Amy and Rachiel (I hope that's the correct spelling) who really looked after us."
• "The staff are really friendly and very helpful."
• "Wonderful attentive staff with amazing food a large varied wine list and cocktails to die for."

Cons:

• "10% service charge is added to the bill - this is apparently not discretionary."
• "They took 45 mins to ask us what drink we wanted and then another half an hour to actually bring them."
• "We were duped into paying £5.50 for water - no offer of tap water and charged for premium bottled water."
• "Slow service, unapologetic staff who at times were ignorant when asking regarding dietary requirements."
• "Rude was the man who initially ‘greeted’ us when we arrived."
• "The only negative aspect is the service. Occasionally, it appears that they do not care."
• "Waiter messed up 8 orders out of a group of 10 and brought out the wrong mains."

Ambiance

Pros:

• "Lovely restaurant on the quayside."
• "The decor was very wonderful and lady-like with iconic features such as the paintings on the wall and pink lights."
• "Overall nice atmosphere and classy restaurant."
• "Visited the bar with my boyfriend, we loved the fun, lively atmosphere."
• "The decor is bright and colourful and a bit different."
• "Place is Halal, clean, full of vibrant atmosphere."
• "The ambiance was super lovely and cozy."

Cons:

• "Shame when you're eating on Saturday night you have to shout at each other because of the music being loud."
• "Also the air conditioning was leaking onto us/our table."
• "The atmosphere is very pretentious, I've never seen so many people pouting and taking photos of their food."
• "The ambiance of the place was a bit strange as it turns from a restaurant into a nightclub/loud bar as the evening goes on."
• "It was very dark, to the point where I couldn't read the menu."
• "The atmosphere is dreadful."
• "The ambience in the bar downstairs afterwards however was a disgrace."

Value

Pros:

• "They also offer a 3 courses for £15 deal which is really brilliant value."
• "Fabulous food. We had the set menu which is excellent value for money."
• "Not expensive either. The menu is vast and lots to choose from."
• "We shared a number of small plates, had a glass of wine each and were shocked by how little we paid."
• "We got offered a special which was 10 for a two-course meal such a fantastic offer, the a la carte menu was reasonably priced too."
• "Had the express menu, 2 courses for £12.50, it was very good value for the high quality of the food."
• "Food was amazing meat fish or veggie choices prosecco was lovely venue fantastic service brilliant well worth it."

Cons:

• "Service great, covid measures good, table service terrible .... beware £ 15.00 service charge per order .... not be coming out to town again for a while.... not worth the money !!!!"
• "They added a 10 % service charge for the wine which we weren't told about."
• "Denied us entry at 9pm because one of us in the group were drunk however, the conversation between employees mentioned that we were students and to not let us in."
• "Very disappointed that my wine was served in a plastic glass."
• "On a night out I’ve asked for 1 cocktail and I’ve been charged for 6!"
• "They added an extra £80 to the bill. £40 service charge then £40 for a brunch we didn’t have."
• "£54 for 2 cocktails is a bit steep!"