Horticulture - Cafe Bar Restaurant Reviews Summary

Category: Restaurant Newcastle upon Tyne, UK

Address: 1 Market Ln, Newcastle upon Tyne, NE1 6QQ, United Kingdom

Phone: +441912617222

Rating: 4.4
based on 154 reviews.

Food Quality

Pros:

  • "the food was amazing and would definitely be visiting again!!"
  • "Delicious coffee, meals carefully prepared with attention to detail, heaven for the palate!"
  • "Every dish was so delicious."
  • "The food was amazing. Menu knowledge was top drawer."
  • "Between the food, drinks, and service there’s nothing we could fault at all."
  • "Food was amazing and venue was beautiful!"
  • "OMG!! We were left with wanting more...if only the tummy could stretch to infinity!!"
  • "The portions were HUGE! Great value for money."

Cons:

  • "But unfortunately our food wasn't as impressive as we thought it would be."
  • "The time it took to make the dish took a little too long when it was quiet."
  • "I would have loved it if it had a little more pork belly or another egg as I felt like I was left eating a lot of bao bun."
  • "The food I got had too much oil (fried mushrooms) as well as a sauce that was too spicy."
  • "I ordered the Merguez squash & chorizo hash. It was big portion, but I found it too heavy, and quite greasy."
  • "average food for what you pay, but portion sizes akin to a starter."
  • "The food was meh at best and verging on cold but I was so hungry I would have eaten just about anything."
  • "Food was even tastier than it looks and it looked pretty incredible! The menu had so many great options but the picture is of the item named 'shaloumi'."

Service

Pros:

  • "I wanted to say a big Thank You to Mariola, who took care of all my needs at brunch time!"
  • "Staff were so welcoming and made us feel great and made sure we were comfortable."
  • "The team here are fab, and the food was amazing."
  • "Lovely brunch! Was served by Mariola who was lovely and very attentive and brought us water with fruit in straight away."
  • "Was made to feel very welcome by all the staff but Sam and Syd in particular made my day."
  • "Very good customer service, we felt accommodated throughout."
  • "The service was great, our server Caitlin was so lovely and helpful and made our visit great!"
  • "Thank you Mariola for your wonderful service during our brunch!"

Cons:

  • "After we were seating, it took around 15-20min to be served."
  • "The main problem was with the service and food."
  • "Service was terrible and ended up having to leave without eating."
  • "Waited 30 mins for drinks and then over an hour for breakfast, only to then be told they'd forgot to put the order through."
  • "The fantastic waitress had their young child with them who was being a very good boy at an adjacent table."
  • "I have never experienced service so bad."
  • "Just wanted to say something after a lovely lunch."
  • "Avoid going to Horticulture if you have any plans within 3-7 working days."

Ambiance and Atmosphere

Pros:

  • "Lovely staff too and fun vibes at the bar and terrace"
  • "Good atmosphere. I ordered the Merguez squash & chorizo hash."
  • "A fantastic venue for a city centre location meeting/ team off-site get together!"
  • "Horticulture is great for a range of occasions. They’re known for cocktails, good vibes and a nice outdoor seating area."
  • "Good atmosphere and music."
  • "A gorgeous meal. Couldn’t possibly say which was our favourite dish. All so good."
  • "It's such a cute little place. It was nice and quiet when we went there, which was pleasant as I'm not a big fan of crowds."
  • "The atmosphere, modern Interior, and really friendly staff means we will definitely be coming back!"

Cons:

  • "The vibe is interesting as it is a bar downstairs and a restaurant upstairs so it’s a bit loud in the evening."
  • "Unfortunately when I went the place was reaching capacity, meaning increased noise, a few ordered items were forgotten."
  • "Tables were sticky and needed a wipe, glasses and crockery left on other tables in the room and not cleared up."
  • "The HappyCake however were amazing and fluffy, the terrace was a nice leafy spot to sit in as well."
  • "Staff were absolutely delightful, so friendly, kind and efficient."
  • "The music was rather loud from the bar area...difficult to hear my friends' conversation."
  • "A good bar/restaurant but the three floors don't integrate at all."
  • "The scene in the restaurant is kind of odd with a disco ball which was weird while eating."

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