Address: Friars St, Newcastle upon Tyne, NE1 4XN, United Kingdom
Phone: +441912615945
Rating: 4.6
based on 332 reviews.
Setting & Atmosphere
Pros:
"The setting is rustic and beautiful, in the heart of the city."
"Didn't notice that much in terms of service, except that it was a bit dark, which added to the medieval atmosphere."
"Really unique setting right in the heart of Newcastle."
"Surroundings are steeped in almost 700 years of history and kings have dined in this eating place to give a special atmosphere."
"The setting is absolutely beautiful and steeped in history all available on the website it's a beautiful old building."
"Felt like an ecstatic experience to dine at one of UK's oldest dining hall, now converted to this restaurant and a banquet hall."
"Wonderful ambience in a beautiful building."
Cons:
"Visit slightly marred by absolutely foul language from adjacent table."
"Sadly it's in the centre of Newcastle which makes for difficult parking."
"A nice building but very strange lighting. Each table had a strong spotlight shining down on it."
"The main room was quite dark and airless."
"The room was stuffy and smelt of cooking."
"Eeek! Although the food was great, when we left the restaurant the courtyard was flooded with rats!!"
"The only drawback is parking! It’s a nightmare to get anywhere close by."
Service
Pros:
"Service was very good and they asked if it was a special occasion beforehand."
"Staff were fantastic and at that time of night had time to talk to you before it got busy."
"The service was good, the food was average, expensive, and very small portions."
"The staff were as friendly as the summer and we had a very festive fayre."
"We had a very friendly welcome and shown to our table straight away."
"Service was amazing, beautiful restaurant and really reasonably priced considering the high standard!"
"Very friendly, professional service."
Cons:
"We weren't asked if we'd like a drink when we sat down."
"Service was a little slow, they had just reopened after covid but the staff seemed to struggle despite not being full."
"Service was chaotic and very unpolished; leaning across one of us to serve a coffee."
"Took us a while to get our bill at the end but that's probably more my anxiety than anything, service was otherwise great."
"Drinks orders took forever to arrive."
"Unfortunately, the service was very poor."
"Service was rather slow."
Food Quality
Pros:
"The food was excellent and the service was even better."
"The food was well cooked and tasty."
"Offers a great menu with varied choices, very reasonably priced."
"The food is absolutely exquisite, perfectly cooked."
"All our proteins were cooked to perfection and accompanied by very tasty and well balanced sauces."
"Food throughout the whole day was impeccable, massive variety and superb quality."
"The food was absolutely amazing along with great customer service and atmosphere at a great location."
Cons:
"The Black Pudding Sausage was rather tangy and tough (sausage skin)."
"The main was roast pork belly, however there was no crunch or crisp of the skin."
"You paid top dollar prices for smallest portions possible!"
"For £24 for a 2 course set menu, we were really disappointed with the quality of the meat particularly."
"Value for money was terrible and the meal in total must have cost around £5 each tops to prepare."
"The nut roast was dry and tasteless, the sprouts overcooked."
"3 of the party had the vegan main which all of us thought was of a poor standard."
Value for Money
Pros:
"Prices are on the higher side but is worth it as you get what you pay for."
"Service was amazing, beautiful restaurant and really reasonably priced considering the high standard!"
"Offers a great menu with varied choices, very reasonably priced."
"Early bird special set menus are good value for money."
"Atmosphere was relaxing and it was excellent value for money."
"It was excellent value for money."
"The Sunday lunch 3 course set was incredible value for money."
Cons:
"You paid top dollar prices for smallest portions possible!"
"Value for money was terrible and the meal in total must have cost around £5 each tops to prepare."
"A slight niggle for me is when there are set menus but some courses require a supplement and it felt like there were quite a lot of them to keep the headline price down."
"Can be a little on the expensive side."
"Food we had was all nice but it is expensive."
"The steak I ordered was delicious. Though it was a bit small for £36."