The John Paul Jones Reviews Summary

Atmosphere

Pros:

• "It was a cosy atmosphere and they had the fire lit which was a welcome sight when we came in from the literal sub-zero temperatures outside."
• "Very nice decor, warm and cosy and the most friendly, welcoming staff I've met in a very long time."
• "Inside its pseudo atmospheric and dark."
• "This place is situated on the Filey Bay holiday resort."
• "Just ate at the John Paul Jones on The Bay, 17.30 - 19.00hrs. 10 minute wait for a table and lovely area to wait with luxurious leather armchairs by the fire place..."
• "Beautifully decorated pub in a gorgeous beach side location."
• "Good, modern-style pub on The Bay holiday resort. Walking distance to the beach & next to a cafe & small supplies shop."

Cons:

• "Expensive and dirty."
• "This pub is not my type of place as there was too many dogs in there while I'm eating."
• "The restaurant has almost as many barking dogs as people."
• "The pub was loud/noisy and not a nice place to be honest."
• "Pub closed one night at 9-30 with no warning for last orders."
• "More dogs than people for a start I took my grandchildren there and it was more like a kennel than a restaurant dogs fighting, growling."
• "I don't want people's dogs inside."

Service

Pros:

• "Service was good & the staff attentive."
• "Bar staff were all friendly & helpful."
• "They make all patrons feel special and put their heart and soul into the pub."
• "The staff were very friendly and the service excellent."
• "Staff can't do enough and as 5 star is for the staff."
• "The staff at the pub were very welcoming and you felt like you were the only people in the pub had time to chat and advice given if needed."
• "Enjoyed our visit with family and friends, the staff in the bar area couldn't have been more polite and helpful."

Cons:

• "While eating the staff didn't check if the meals satisfactory, which shows poor service."
• "Service was a little rushed e.g. we'd not even got coats off and sat down before they were asking for a drinks order."
• "Also some of the staff don't keep an eye on whose waiting to be served."
• "Service is a bit hit an miss."
• "Very poor service."
• "Really poor customer service."
• "Awful customer service. The older lady at the bar needs a lesson or two on how to handle customers efficiently and politely."

Food Quality

Pros:

• "Had a great meal in the John Paul."
• "Meals were spot on."
• "We all enjoyed our meals which were served up on warmed plates to keep the meal hot throughout."
• "The nachos came and was a huge portion and quite tasty."
• "Spicy chicken wings were incredible!!"
• "The food was all very tasty and decent portion sizes."
• "Our food was delicious both in the evening and at breakfast."

Cons:

• "Food nice but expensive."
• "Long waits for food that is mediocre."
• "Burned burger bun. Warmed up microwaved food."
• "The food is dreadful, we ordered fish and chips, the batter was dark and over cooked."
• "The food is rubbish with very little in the way of choice."
• "The poorest fish and chips I’ve ever experienced."
• "Very poor food quality in a less than average restaurant."

Value for Money

Pros:

• "Clean, friendly, well priced and good service."
• "Dinner and drinks for 2 adults and dinner, drinks and dessert for the kids for under £65."
• "Quality and portion sizes were good."
• "Lunch was lovely. I had chicken, salad my friend had the risotto both meals were presented well and good portion."
• "The 'new' prices are about average and reflect the quality of the food."
• "But it's not expensive."
• "The food was reasonably priced but not great."

Cons:

• "Meals and drinks are far too expensive for the quality of both."
• "Wine prices ridiculously high for a venue of its type."
• "OMG be careful with the prices in the bar, £13.40 for two bottles of zero fruit Cider's!!!!!"
• "The alcohol prices are extortionate."
• "As for the prices OMG."
• "The food is very overpriced for what you get."
• "Paid almost double the normal price anywhere else round here."