Address: Horsebridge Rd, Whitstable, CT5 1BT, United Kingdom
Phone: +441227773133
Rating: 4.0
based on 159 reviews.
Portion Size
Pros:
"The food was nice (but limited menu)."
Cons:
"I ordered fish and chips, and to say I was very disappointed at the food portion size would be an understatement."
"Very disappointed after my return visit. Prior the food was amazing and excellent portions. This time the food was OK? But very expensive for what you got, very small portions."
"Ponsy expensive food for a small greasy stuffy dirty pub, we left so disappointed and hungry after dining at this pub, for a price of 26£ for a main dish I was expecting much more generous portion."
"The portion sizes were pretty modest."
Food Quality
Pros:
"Fab food, the seafood platter was so good."
"WOW - unassuming bar near the beach front but upstairs in the old ramshackle building the food is inventive, fresh and really quite fantastic!"
"The food we had was delicious - all 4 of us got the scallops for a starter (dreamy) then 2 of us had the hot seafood platter which was so good!"
"The food is great."
"Had dinner here which was really good."
"The food that was stunning."
"The food was fresh and delicious."
"Fish and chips were great."
"We had an absolutely delicious Sunday lunch at The Pearsons Arms."
"The seafood was gorgeous."
"Every plate was flawless. Best meal out for some time."
"The food was great, I had 42 day old aged steak, with super chunky chips."
"Squid in an amazing sauce and mint meatballs were the standout small plates."
"I had a skate wing. It was cooked to perfection."
"Loved this place. I had the black pudding scotch egg (really so good) and fish pie."
"The Skate wings were spectacular and the cheese board and port were also very well presented and of a high quality."
"Delicious food (especially the fish dishes we had)."
Cons:
"The chicken consisted of a huge chicken leg which was absolutely flavourless and needed more cooking time to make it at least more tender."
"Whilst the bouillabaisse was full of fish, the sauce was very thick & quite tasteless."
"Scallop starter was lukewarm at best. Fish in bouillabaisse overcooked."
"The mains were very small slither of cod and chips were cold."
"We ordered the sharing fish platter for 2 at £30 pp and we were both very disappointed. Bar a few fresh mussels and 6 overcooked king prawns it was old oily cheap fish."
"The food had less life than the daffodils on our table."
"Friends had fish and chips that was too oily and not very tasty."
"My skate wing was very disappointing- fried and greasy."
"The food quality was average at best / poor."
"Starters ordered, could not do the vegetarian option and no alternative, 3 starters ordered only two arrived."
"The cheese board with two minuscule slices of the same cheese on it to be shared between two."
"Food underwhelming, roast chicken was dry & roast potatoes were like hard rubber, totally inedible."
"They offer triple fried chips and serve oven chips."
"The food seems to be a little bland with the fish and chips being especially disappointing and mainly batter without much fish at all."
Service
Pros:
"Good service and okay food in a lovely location if you get a window seat looking out to sea."
"Friendly staff and excellent service."
"Staff great, but needed to send back lobster as chewy, it was tiny (£25), also had to send back fries as cold when they arrived."
"Lovely Sunday lunch courtesy of The Pearson Arms in Whitstable."
"Great service and a location that is beautifully rustic."
"On the upside, great service."
"There was a very kind and smiling waitress working."
"The girls serving the food did a great job and were very friendly."
Cons:
"The only thing that saved the day was the friendly waitress who was doing her best."
"Very slow service, we waited over an hour for our mains."
"The service was indifferent and slow."
"Some of the staff were very friendly, however, one of the waitresses was quite rude and unhelpful."
"The staff are poorly trained and lacking in any enthusiasm or knowledge about what they are serving."
"Staff were forgetful and we had to ask three times for the bill."
"Service was a bit hit and miss. Some staff were good but others seemed disinterested."
"Waitress was very pleasant but seems to have to do everything hence a long wait."
"Disappointed with service, had to ask multiple times for the dessert menu."
"Bar staff seemed more interested in chatting to each other than serving customers."
"The service was shocking."
"Waited over 20 minutes to be served and it wasn't even busy."
"The staff seemed overwhelmed even though it was not full."
"The service was extremely slow even though there were plenty of staff and the pub wasn’t busy."
"Had to ask for the menu after being seated for 15 mins and not acknowledged."
Ambience
Pros:
"Beautiful seaside pub with a great view and atmosphere."
"The pub itself is lovely with a homely feel and a wonderful view of the sea."
"Lovely cosy feel with fires and comfortable seating."
"The pub has an amazing atmosphere and is very cosy with open fires and old wooden beams."
"The view from the restaurant is beautiful."
"Great atmosphere in the pub, lovely decor and views."
"A nice cosy pub with a friendly atmosphere."
"The location and decor of the pub are lovely."
Cons:
"A bit of a strange smell in the bar area."
"Ponsy expensive food for a small greasy stuffy dirty pub, we left so disappointed and hungry after dining at this pub."
"The seating is uncomfortable and the place is rather dark and dismal."
"The ambience was spoiled by the fact that we were sat near a very loud and rude group."
"The place feels a bit tired and could do with a refurbishment."
"The pub has lost its cozy atmosphere and feels more like a chain now."
"The restaurant area was quite noisy."
Value for Money
Pros:
"Good value for the quality of the food."
Cons:
"Very expensive for what you got, very small portions."
"For a price of 26£ for a main dish I was expecting much more generous portion."
"It was quite expensive, especially given the portion sizes."
"Overpriced for the quality and amount of food served."
"Pricy for what is essentially pub food."
"Not good value for money, left feeling ripped off."
"The cost of the food did not reflect the quality or portion size."
"Whilst the drinks are reasonably priced, the food is not worth the money."